Pooja Shankar

732-***-**** adzhxo@r.postjobfree.com

Summary

Over Fifteen Years of IT experience in Quality Assurance/Validation Analyst which involved manual and automated testing of various financial and commercial applications developed in multi-tier environments.

Experienced in all phases of the software Testing Lifecycle (STLC) starting from developing Test Plan, Test Strategy, Test Cases, execution of Testing and writing effective Testing Summary Reports and Defect Reports.

Software Development Life Cycle (SDLC) & Quality Assurance Life Cycle (QALC)Experience in creating Test Plan, Test Procedures, Test Cases and written many Documentations.

Agile Best Practices – Strong background in agile development methodologies, including daily scrums, backlog grooming, story planning, estimation, burn down, defect life cycle, and Scrum-ban. Proficient in mentoring agile inexperienced teams and modeling agile best practices, as well as reviewing metrics, and measuring and reporting defect trends.

Extensive working experience as a UAT LEAD. Managed central repository of UAT, documents, scripts, and materials. Strong stakeholder and people management skills.

Highly experienced in writing protocol documents, test summary reports.

Section 508 Testing, Accessibility, Section 508 Training, WCAG 2.0 Testing, Section 508 PDF Testing, Accessibility Consulting, Mobile Accessibility Testing, Title III ADA, Accessibility Policy, and Mobile App Accessibility with 7+ year of Webs-Based and Client/Server Applications on various testing platforms and using various testing tools.

Understanding of high-stakes testing, state standards, adaptive learning, assessments, and learning management systems (LMS). Able to understand the needs of the teacher and learner and train testers on end-user focused, role-based testing.

Extensive working experience in VOD, On-Demand, Mobile Testing, Unit Testing, Functional Testing, Regression Testing, Integration Testing and Performance Testing. Accessibility Testing.

Extensively worked on White Box and Black Box testing techniques.

Expertise in tracking defects using Jira and expertise in generating the test status reports from JIRA. Rally and ITrack for writing test cases and logging defects and link the user stories.

Experience in iPhone, iPad, Android mobile testing experience

Involved closely with the Developer and Testing team during defect resolution phase.

Participated in daily scrum call to report daily activities.

Worked with Product Manager to get update requirement strategies. Knowledge in Software Engineering covering Requirement Engineering, Software Development process, Software Maintenance, Testing, Debugging and Quality Assurance.

Ability to interact with End users, Managers and Technical Personnel, self-motivated, Goal oriented, quick learner and a team player. Excellent interpersonal and

Problem Solving Skill and Ability to meet deadlines and have flexibility in a fast-paced environment.

Education

Bachelor of Arts – Mysore University. Karnataka. India.

Post Graduate Diploma in Industrial Relations and Personnel Management - Mysore University. Karnataka. India

Post Graduate Diploma in Computer Applications – Radiant Systems. South Plainfield, NJ

Skills and Knowledge:

Technical Skills:

Tests- Automation, Manual, UAT, Mobile(Manual)

Testing Tools - LoadRunner 8.1, ALM/Quality Centre, Jira, Rally and Manual Testing.

Database - SQL server 2000, Oracle

Operating Systems and other utilities – 2000 Pro, SP, Win 2010, MS office, Outlook Express and Lotus Notes.

Professional Summary:

Sogeti Capgemini

Client: Johnson and Johnson

UAT LEAD October 2022 – Present

Prepared UAT approach, Developed and manage the overall UAT test plan.

Obtained signoff from UAT plan from leadership, Gather setup requirements for UAT

Coordinate and assist in the execution of UAT scripts

Load test scripts in test tool for execution (as applicable)

Orient test participants on the UAT

Managed central repository of UAT, documents, scripts and materials

Strong stakeholder and people management skills

Experienced in test management using qTest

Background in supporting business testing and acceptance

Experienced using multiple resource models including domestic, offshore, onshore and multi-country teams

Experienced of risked based testing scope management

Applied testing processes and terminology to practical scenarios, supported by excellent communication skills.

Share test results and test status with business to multiple levels of stakeholders.

Sogeti Capgemini

Client: Johnson and Johnson April 2022 – October 2022

SIT LEAD

Responsibilities & Requirements:

Defines and oversees a sustainable cross-discipline test plan or Test protocol that considers the project timelines, environment, constraints

Attend meeting with business to understand testing scope and communicate with team

Lead team of testers on and offshore

Work with business to identify test coverage

Share test results and test status with business

Responsibilities & Requirements:

Understand the testing effort by analyzing the requirements of project

Organize the testing kick-off meeting

Develop the test plan for the tasks, dependencies and participants required to mitigate the risks to system quality and obtain stakeholder support for this plan

Ensure content and structure of all Testing documents / artifacts is documented and maintained.

Document, implement, monitor, and enforce all processes for testing as per standards defined by the organization.

Check / Review and approve the Test Case documents.

Keep track of the new requirements / change in requirements of the Project.

Experienced with HP ALM and Jira. qTest and MySQL workbench.

Sogeti Capgemini

Client : Johnson and Johnson Jan 2022-March 2022

UAT LEAD

Participated in functional testing and lead UAT

Gathered client requirements along with Business Analyst and applied to the testing process

Managed communication with business

Worked in a global delivery model

Experienced with HP ALM and Jira

Experienced in writing test scripts, Executed the test, and demonstrated to test team

Experienced working in a scrum/agile environment.

MEDIDATA Solutions, Iselin, NJ

Process and Validation Analyst Feb 2018- Aug 2021

Experienced in Medidata RAVE.

Responsible for supporting product Validation and product quality

Ensure that Validation packages are organized, accurate and complete.

Manage and maintain Product Validation Portal(s).

Manage the Corrective, Retrospective Review System within the Product group.

Assist in the delivery of high-quality product SDLC documentation.

Experienced Quality Assurance and Computer System Validation specialist in a regulatory environment. Ability to create and follow industry standard.

Experienced in IT Release and Change Management, Software Development Life Cycle, and production implementation.

Evangelize Medidata’s SDLC and CSV process expectations and applicable regulatory expectations (e.g. 21 CFR Part11, Annex 11)

Section 508 Testing, Website Accessibility testing of Webpages, PDF’s and Mobile Apps (Native Applications), PDF Testing, Accessibility Policy,

Specialties: Clinical Computer System Validation, Software Development Life Cycle.

IBM Corporation, Middletown, NJ

Test Specialist (AT&T Universal Billing) Sept 2016- Dec 2017

Responsibilities:

Analyzed Functional specifications and Design Documentations under supervision from Test Lead.

Developed and modified existing Test Cases in Test Plan section in ALM/QUALITY CENTER/TDP.

Involve in all the stages of Software Development Life Cycle and have deeper understanding of the development process such as Blender Agile Methodology with Scrum Team.

Worked in AT&T End to End Universal Billing Process with User Acceptance Testing.

Executed Test Cases and Procedures for Functionality Testing, Transaction Testing, Positive Testing, Negative Testing and Black Box Testing.

Perform Back End Testing by executing queries from CADM Database.

Managed the Test Cased in Quality Center and mapped to the requirements and ensured proper Test Coverage.

Managed and executed Traceability Matrix of Requirements to Test Cases.

Responsible for Functional Testing each release of the application.

Defects using ALM QUALITY CENTER/RALLY/TDP.

Created Billing status report, Quick Glance report, L1 report, Heat Map report and Defect Update report.

Section 508 Testing, Website Accessibility testing of Webpages, PDF’s and Mobile Apps (Native Applications), PDF Testing, Accessibility Policy.

Environment: ALM/QC, CADM Oracle, SQL Server, MS Office, Windows SharePoint, Rally, PRISUM.

AT&T, New Jersey Oct 2012 – Sept 2016

QA Analyst

The AT&T U-verse App is a service that uses iPhone & Android Phones to provide a user interface for U-verse TV subscribers by providing the ability to view the U-verse TV guide, manage the home DVR, set favorites, subscribe to a qualified U-verse TV package, download or stream available shows from the mobile library and watch them on the phone over cellular or Wi-Fi.

Responsibilities:

Participated in writing Test plans, Test Strategy, Test Schedules, Test Estimations, Test cases, Test reports and bug tracking management.

Used Manual Testing techniques and SDLC Models like Agile-SCRUM, performed compatibility testing on Mobile Application (I Pad, Android, iOS Native applications).

Strong exposure on functional and non-functional testing methodologies- Installation Testing, Black Box testing, Regression testing, Integration Testing, System testing Smoke Testing & Usability testing. Section 508 PDF Testing, Accessibility Consulting.

Worked on Accessibility Assessment, Accessibility testing of Webpages, and Mobile Apps (Native Applications).

Tested video’s manually and paired the device to TV using setup box and navigated it with the help of device remote.

Performed compatibility testing for android operating version and IOS.

Involved in end-to-end testing of the Mobile Applications.

Used XML to get the VOD catalog and QP catalogs.

Tested the application under different networks and Internet speeds including while on EDGE, 3G, 4G, LTE, and Wi-Fi.

Posted bugs in Track, Rally & Jira. For communicate with internal managements.

Involved in defining scope for testing within the context of each sprint / delivery.

Enhanced the Selenium Test cases for Cross Browser Testing and Test used Firefox, IE, Chrome.

Execution of Tests and Reporting Defects using Jira for Bug tracking and Slack for Communication Tool.

Environment: SQL Server 2000, Rally,

Windows 8, WIN 2003 Server VB, Oracle, Windows, HTML, XML, Multimedia software, SQLite IOS, & Android.

Audible.com - Wayne, NJ Oct 08 - Oct 12

Quality Assurance Administrator

Audible, Inc. is the Internet's provider of premium, spoken word audio for PC-based listening or mobile playback on AudibleReadyTM digital audio players.

Environment: Manual Testing. Oracle 8.5, Embarcadero rapid SQL at the back end.

Responsibilities:

Manually tested audio players. Worked on numerous Pocket PC personal digital assistants powered by Microsoft Windows Operating System that are manufactured by Casio Inc.,

Developed Test Plan, Test Procedures and Test Cases to fully implement the comprehensive quality assurance testing and analysis while following a structured QA Methodology.

Created and executed test cases and test scripts implementing the Quality Assurance process for the successful deployment of the System.

Validated the functionality of audio players and web application. Performed Validation of Customized Edit checks, Reports.

Authored process validation project documentation. Provided QA review of validation testing documentation. Managed documentation control of project deliverables.

Revolutionary Systems, South Plainfield, NJ Oct 07 – Oct 08

QA Testing Manager

Environment: LoadRunner 8.1, IE, Microsoft Word and Excel.

Revolutionary Systems is a leading mid sized software consulting company which provides Information Technology solutions to a local, regional and national client base consisting of small, mid-size and Fortune 1000 corporations, earning a reputation for stellar customer service and effective solutions. Revsystems information provides technology solutions by full development of new applications, including project definition, application design, programming and graphic development, implementation, deployment and training.

Responsibilities:

Developed Test plans for the web page Allison Transmission.com, Test scenarios, writing and Updating Test cases Using Microsoft Word for Documentation.

Created Test Procedure document, which specifies step-by-step action plan for actual testing using Automated Testing Tool –Load Runner.

Performed various types of testing such as Business Functionality Test, GUI Test and Regression Testing on web application.

Wrote Load Runner script of Data base and data driven testing for functional and regression testing of business workflow.

Conducted live meetings along with IBM, Cap Gemini and the offshore team (India) for the performance test using Mercury Performance.

Analyzed results of CPU usage, Memory Usage, Transactions Response time, Transaction under load, Transaction summary by Vusers, Hit per Second and throughput.

Medidata Solutions, Manhattan Mar 07- Sept 07

SQA Tester

The Quality Assurance Team for Medidata Solutions performs manual testing of many different versions of their Applications Called the Medidata RAVE for their Clients like Pfizer, Amgen, J&J, Genentech, TAP, and Bayer

Medidata Rave is a .Net Application, which provides an open Architecture it, integrates well with the existing applications including the Industry Standards such as CDIS (Clinical data Interchange Standards Consortium) and Interfaces with other offerings in data Capturing, Safety, data management and Statistical Analysis.

Responsibilities:

Validated the functionality of Medidata’s Rave 5.5 application. Performed Validation of Customized Edit checks, Reports, eCRF and PDF’s

Major aspects of the functionality are:

PDF Generator Report administrator, Customization. CRF migration. Localization

Tracking the functionality was end-to-end concept

Developing and execution of test plans, test cases based on business requirements for different Studies and prepared Documentation.

Developed and Executed Compatibility and Functional test scripts

Performed Functional, GUI, Regression and System testing

Was Involved with the interaction with the Project Managers for Requirements gathering, Created and executed Custom Functions

Scrum Master Certified.

References: Furnished upon request.

Work Status: U.S. Citizen.

LinkedIn ID URL : https://www.linkedin.com/in/pooja-shankar-7a242bb7/

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