Kalpanadevi Jayakumar

adzhx4@r.postjobfree.com

+1-469-***-****

Plano, Texas, USA

LinkedIn -

https://www.linkedin.com/in/kalpana-

chakrapani-1a205b162/

CERTIFICATIONS

- Scrum Master Certified

- Agile Coach Certified

- Kanban Certified

- Azure Fundamentals

LANUGUAGES

- English - Professional

- Tamil - Native

- Telugu - Native

- Hindi. - Intermediate

AWARDS & ACHEIVEMENTS

- Green belt in Lean Six Sigma

- Trained 200 Associates in Agile foundation.

- Lead Waterfall to Agile transformation.

- On-Spot Achievement awards

- Best Manager Award

PROFILE

15+ years of rich experience in Testing, Development, Agile and Management in different technologies and Domain. Excellent team leading and mentorship capabilities and result Oriented.

CORE TECHINICAL COMPETENCY

- Hands on experience in managing Data Migration, OCI Migration, Development, Testing and Prod Support projects with different technologies.

- Experience in managing & coordinating for large system landscapes outages/cutover/DC migrations & patching activity for various customers.

- Project Management, People Management, Estimation, Tracking, Execution

- Trained as an Agile Coach in SAFe Model & in Advanced Agile Concepts for 7 years.

- Acquired Scrum Master, Kanban & Agile Coach Certification.

- Certified in Azure Fundamentals

- Acquired Internal Certifications on Six Sigma and Lean Methodologies within the organization.

- Have Sound Knowledge in Telecom Domain.

- Played the role of a scrum Master & Agile Coach.

- Possess good Communication, Organizing and collaboration skills.

- Very good experience in stakeholder management.

- Very good experience in Release Management.

- Excellence in problem solving skills, desire, and ability to learn & apply new technologies.

- Self-motivated and detail oriented.

- Ability to work under pressure.

EMPLOYMENT HISTORY

• TCS: March 2007- Aug 2014

• VERIZON: Sep 2014 – Dec 2018

• INFOSYS: Jan 2019 – Till Date

EDUCATION

BACHELOR OF ENGINEERING -2006

Anna University Chennai, India

PROJECT PORTFOLIO:

Employer: Infosys - Jan 2019 to till date

Project: Verizon Enterprise Solutions

Duration: Jan 2019- Till Date, Chennai

Role: Project Manager/Scrum Master

Responsibilities:

• Oversee multiple projects across all phases of development.

• Managing resources and Capacity Planning for all the Projects.

• Managing On-Perm to Cloud Migrations

• Managing Java & Windows Server upgrade projects

• Managing Data migration.

• Managing projects within approved timelines and Budget guidelines

• Coordinate with Clients in requirement gathering and managing expectations.

• Make Vital decisions and drive decision making across projects.

• Understanding teams’ aspirations, motivating them, and working towards team goals and objectives

• Facilitating Production Issue Calls and tracking till Closure

• Hold regular technical team meetings to determine progress and address any questions or challenges regarding projects

• Facilitating Calls with Clients on regular basis to ensure Customer satisfaction Employer: Verizon – Sep 2014 to Dec 2018

Project: Verizon Enterprise Solutions

Duration: Dec 2017-Dec 2018, Chennai

Role: Agile Coach

Responsibilities:

• Facilitate Agile process knowledge to all team members at the outset of the project

• Train the team on each specific process step throughout the project lifecycle

• Identify project risks

• Address team member questions

• Identify and diagnose process issues

• Coach Agile Product Owners to drive business value and retain the project vision

• Assist Product Owners in writing user stories

• Mentor Product Owners to make daily decisions to keep the project in motion and empower them to partner with business stakeholders to make more strategic decisions

• Mentor Scrum Masters, who may eventually become coaches themselves

• Support Scrum Masters in meeting preparation, including the pre-planning, planning, daily Scrum, and review stages.

• Instruct managers on the basics of Agile tools, such as Scrum and Kanban

• Coach managers to navigate their role in a dynamic environment through the cultural changes the project may be introducing

Employer: Verizon – Sep 2014 to Dec 2018

Project Name: Customer Profile Migration

Duration: Sep 2014-Dec 2017, Chennai

The current E2Ei (End-to-End) program strategy is addressing new customers and needs to plan for the migration of the existing base into the E2Ei environment with minimal customer impact. This requires development of standard, repeatable processes to map and analyze scenarios, and manage the customer portfolio changes. The process needs to accommodate the full spectrum of migrations ranging from systematic conversions with no impacts, to complex hybrid services requiring addition customer engagement. Goal is to minimize the direct impact of migrations on the customer, accelerate the rate of successful enablement of existing customers into the new E2E environment and enable a stable and repeatable lifecycle mechanism. A migration environment will be set up to perform dry runs for the data migration to maximize the customer inventory that can be migrated cleanly. The migration dry run environment will have all the E2E Ordering, Provisioning and Billing systems and the central staging database. The extract provided by legacy systems will go through a normalization process before data is loaded in the Legacy Staging database. The Legacy staging database will have its own unique logical database schema that is different from the legacy systems schemas and accommodates the requirements of Ordering, provisioning and Billing systems impacted by the migration. Role: Senior Developer & Scrum Master

Role 1 Responsibilities:

• Facilitating the Chartering Meetings, Release Planning, Iteration Planning and Story Mappings acting as a Scrum Master and get buy-in from all Stakeholders.

• Performing Code Reviews & Code Promotions in Informatica.

• Developing Informatica data Transformation designs, Data Integration designs, Data Integration Workflows and Load Process.

• Preparing Data Analyst Report in Informatica for Business Users.

• Preparing Data Analyst Reports for Business Users using Cognos.

• Performing Unit Testing by creating and running SQL Queries in Oracle Tables to verify the dimensional and Fact Tables

• Reviewing the Mapping developed by Dev Team as per the design.

• Performing Data Masking using Scrub IT Tool

• Executing Informatica jobs to migrate the legacy Customers into New Platform in 4 Phases namely Gather, Assemble, Transform and Execute.

• Facilitating the Daily Touch Point Meetings and guiding the IT Team is solving the impediments.

• Checking the Environment readiness by performing Shakeout Testing.

• Perform Unit Testing and System testing

• Conducting Iteration Demo at the end of every Iteration to all the Business Stakeholders and getting Buy-in from them for the corresponding Iterations.

• Facilitating Retrospective Meetings at the end of every Iterations with the Team Employer: Tata Consultancy Services March 2007 to Aug 2014 Client: Hawaii Telecomm - USA

Project Name: Electronic Billing

Duration: May 2013 – Aug 2014, Chennai

Electronic Billing Project is all about generating E-Bills for the Customers through the applications VAM Gateway, VAM Server and EDI and validating the invoices. E-Billing supports Customer Bill Views for Verizon Business and Residential Customers. Literally hundreds of screens detail every aspect of e paper Invoice from high level summaries to Call level detail.

Role: Senior Tester

Responsibilities:

• Review IT Requirements and Business Requirements using Caliber.

• Actively participated in scenario review Meetings with Business Users.

• Design Test Plans that are required to develop the test cases and to test the Mappings.

• Setting up Environments for performing the testing.

• External Walkthrough of the Test Cases with the business Stakeholder and receiving signoff from them.

• Involvement in Quality Assurance Testing for interfaces.

• Executing the Mainframe Batch jobs and validating the Test Cases with the produced output.

• Generating the bills and validating the same against the scenarios.

• Preparing the Test Metrics for higher Managements.

• Participating in Go-No Go Calls.

Employer: Tata Consultancy Services - March 2007 to Aug 2014 Client: Qwest USA (Century Link )

Duration: June 2007 – April 2013

End to End Testing involves the testing of all major applications in Qwest System against new business products. For each scenario orders will be created by the originating systems. These will flow down through Service Order, Toll, Cash, RIB, Billing and FIT Applications. The Data will be validated at different points to see that the test accounts are getting posted as expected. PDF Bills are generated and reviewed. Role1: Test Lead

Responsibilities:

• Estimating the Level of Effort based on Requirements and Release time frames.

• Preparing Automation Strategy and identifying Risks and Issues upfront.

• Performing Static testing through Reviews and inspection which enables early detection of defects.

• Test Designing using optimization techniques and Risk based analysis

• Test Execution and Defect Tracking using HP ALM.

• Coordination with other dependent applications during Inter-System testing.

• Assigning tasks and coordinating the activities within the team on daily basis

• Understanding the requirements for the change requests and Enhancements Consolidating requirements.

• Development of Automation scripts for billing applications.

• Development/Coding of validation modules for order flows

• Development and Design of Test Cases based on the client requirements.

• Setting up the environment.

• Executing FIXIT and making sure that all the test accounts are posting in the ordering application thereby enabling further testing in other applications.

• Validating the Test Run using Cycle Validation to ensure all the accounts got processed fine.

• Processing and Correcting invoice errors which occurred during invoice processing using RIB Validation.

• After the cycle is done, executing PDF generation to generate the PDF bills which will be reviewed by business clients of Qwest Telecom.

• Listing discrepancy accounts in the bill across the different releases using COMPBILL.

• Carrying out impact analysis.

• Developing tools using REXX and JCL for reducing manual effort and for achieving cost savings. Role2: Test Automation Engineer

Responsibilities

• Review IT Requirements and Business Requirements using Caliber.

• Developing Test Strategies for efficient and Error Free Testing.

• Estimating and designing the regression Scenarios.

• Carry Out Quality Assurance activities for al deliverables, so that scripts are delivered without any errors.

• Development of VB Scripts using QTP and Automation Framework. Debugging the developed scripts with test case to meet the requirements. Executing scripts from Quality Center.

• Demonstrating the Proof of Concept on Application Automation if required.

• Documenting script for Maintenance purpose

• Client Communication and Weekly Status Meetings.

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