Business Analyst Data Analytics
Resume:
Experience
Education
Skills
John Njogu
Business Analyst
****@**********.***
wew.shematech.com
I am a highly motivate analyst with more than 10 years experience and thrives on seeking new challenges through my career. With excellent communication, analytical, problem solving, and proactive skills, working in the business industry push me to go further. I have worked with many teams to achieve goals under strict deadlines and competitive environment.
Business Analyst at Shema Tech
Improved operations defined from internal data, which reduces working hours year over year Worked with 4 analysts to institute a new technique in modeling which saved about 60 quarterly hours in customer comparisons
Interpreted, extrapolated, and tracked various data of customers to find out customer behaviors along with state-wide retention numbers
Worked with clients to develop workflows and processes to track, monitor and report using dashboards for staff and management.
Business Analyst at Time Warner Cable
Worked with sales teams to help promote standard objects like Accounts, Contacts, Leads, Campaigns, Reports and Dashboards in Salesforce, and documenting best practices. Initiated research, analyzed business operations, and problem solved operating inefficiencies, saved a combined 200 man-hours.
Worked with sales teams to draft and document goals, encouraging transparent communication to meet 7% of deadlines
Created Sales processes to automate Leads to Contacts, Accounts and Opportunities University of Phoenix
MBA
Major in Technology Management
2009
2007- 2012
2012 - present
Salesforce Optimization
Data Analytics
Data
Visualization
Analytical and
Research Skills
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