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Customer Service Representative

Location:
Jacksonville, NC
Salary:
30000
Posted:
September 05, 2023

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Resume:

Georgina Soto *** King George Ct.

Jacksonville, NC. 28546

Email: adzhrm@r.postjobfree.com

Mobile #: 910-***-****

EXPERIENCE:

Suburban Extended Stay, Jacksonville NC - Front

Desk/Night Audit

**/**19-01/2021

Greeted All Guests With Hospitality, Yet Professionalism In Regards to their Stay. Booking and Reserving of All Rooms. Cash, Credit Card Receipt, and Third Party Reconciliation. Created Schedule for Housekeepers, Inspection of Rooms. Assisted With Laundry on Down Time

Contact Us Communications, Jacksonville NC -

Bilingual Customer Service Representative

09/2018-01/2019

Handled all Incoming Calls from Customers in need of Tracking, Placing, Changing, and or Canceling of Orders. Specialized In Bilingual (Spanish) Calls. Followed Up with Customers To Ensure That Orders Have Arrived in a Timely Manner and Checked for Accuracy of Items Shipped As Well. Assisted Supervisor in Training of New Employees. 100% of Survey Score.

Square Deal Coupons, Syosset NY. - Accounting and

Office Manager

01/2012-12/2017

Sales, Customer Service, Collections, Cash Receipts, Credit Card Application, Authorization of Customer Credit Limit. Commission Calculation For Sales Reps, Payroll including Garnishee’s Ordered By The Courts, Accounts Payable, Handled Petty Cash, Control of Company Credit Card & Check Book, Bank Deposits, Bank Reconciliation, Credit Card Auditing, and Scheduled All Business Meetings with New Ideas For Company, Assisted In Graphics & Designs For Coupon Books and Proofread For Accuracy Prior To Going To Press.

SKILLS:

One Write (Manual)

Bookkeeping, Quickbooks

Accounting - Sales, Customer

Service, A/P, A/R, P/R,

Commissions, Auditing,

12-Digit Calculator @ 13,000

Keystrokes Per Min., Billing,

Quarterly Sales Taxes, Payroll

Taxes, ADP, Financial

Statement, Journal Entries,

Problem Solving, Xeroxing,

Scanning and Faxing of

Company Related Documents,

Collections, Negotiations,

Office Management, Hotel

Management.

ADDITIONAL SKILLS:

Self Employed in Used Car

Sales, TLC Service, Truck

Driver, Residential &

Commercial Housekeeping,

Income Taxes.

LANGUAGES:

SPANISH - READ, WRITE AND

SPEAK FLUENTLY:

COMPUTER SYSTEMS:

IBM 34, 36, & 38, Honeywell

4200, Xerox, Apple, Dell,

EMPLOYED BY PREVIOUS COMPANIES

Marvel Comics - Park Avenue, NY.

Barclays Bank - Wall Street, NY.

Madison Square Garden - Penn Station, NY.

Money Exchange - World Trade Center, NY.

BRINKS - LONG ISLAND CITY, NY.

EDUCATION:

Juan Ponce De Leon High School - Ponce, PR.

08/1981-05/1983

Majored in Accounting

Triboro Institute - Queens, NY.

09/2003-12/2003

Medical Terminology, Medical Billing and Coding

(School Closed Unexpectedly)

PROJECTS:

Conversion From IBM 34 To Honeywell 4200

LICENSES AND

CERTIFICATES:

CLEAN CLASS E LICENSE

BONDED IN THE STATE

OF NY IN ORDER TO MEET

SECURITY PROTOCOL

REQUIREMENTS IN

ORDER TO WORK FOR

BRINKS.



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