Customer Service Representative
Resume:
Shatina Young
Lauderhill FL *3313
**********@*****.***
Results-oriented Customer Service Representative with diverse background customer service. Dedicated to providing excellent customer service and making operational and procedural improvements.
Highlights
Client relations specialist
Conflict resolution techniques
Team management
Focused on customer satisfaction
Skilled multi-tasker
Scheduling
Authorized to work in the US for any employer
Work Experience
Miami Job Corps Center
Miami Gardens, Fl.
Campus security Monitor
February 2017 – January 2019
I provided the security duties
on campus:
• Supervises students at lunchtime and maintains a harmonious atmosphere by encouraging the peaceful resolution of conflicts.
• Reports illegal activities, questionable or unsafe conditions or problems with security to the principal or designee.
• Recommends improvements in security and safety of facilities to the principal or designee.
Uber Driver
Uber Partner Drivers – Ft.
Lauderdale, FL December 2015 to
January 2017
Uber Drivers use their own cars to transport riders who place orders through the Uber app. Common duties listed on an Uber Driver resume are picking up passengers, transporting clients between places, and keeping their vehicle in good condition while maintaining insurance for the vehicle.
Frontline Clerk
Bj's Wholesale - Miami Gardens, FL
November 2005 to January 2007
Responsibilities
Client relations specialist
Conflict resolution techniques
Team management
Focused on customer satisfaction
Talent development
Skilled multi-tasker
Training and development
Scheduling
Store monitor
Education
High School Completion
Dillard High School – Fort Lauderdale, FL
2005
Skills
• Skills • Microsoft Office (Intermediate) • Trained in Ethics (Intermediate) • CPR Certified & First Aid (Intermediate) • Volunteer work with United Way of Miami Job Corps Center (3 years)
• Volunteer Management with program and various churches (5 years)
• Receptionist
• Filing
• Scheduling
• Customer Service
Certifications and Licenses
Security Officer Class D
License
NRA Defensive Pistol Course
Driver's License
References
Elrond’s Jones 561-***-****
RaShawn Linsey 754-***-****
Ms. Sophia McCall, Supervisor Miami Job corps 786-***-****
Contact this candidate