Karen Hruda
Schaumburg, IL *****
*****.*******@*****.***
I love knowing that I can help people by giving them advice on a product, creating something that they had in their minds. I love working on computers! Customer service has been something drilled into my head, that its so important. Making sure a customer leaves happy and getting all their questions answered is super important.
Authorized to work in the US for any employer
Work Experience
Administrative Coordinator
Association of professional chaplains - Hoffman Estates, IL May 2023 to Present
Answering and directing calls to appropriate departments. Answer chaplain emails and help coordinate their application for their interview. Front Desk Receptionist
SUBURBAN LUNG ASSOCIATES - Arlington Heights, IL
December 2016 to May 2023
I am very strong when it comes to scheduling not only established patients, but also new patients. I am able to identify the appropriate medical records needed for the appointment, along with importing documents into the charts.
I understand how to use EMR, when it comes to printing records, starting phone notes ( when deemed appropriate )
I have strong verbal skills when speaking to staff, doctors, patients, etc. I take pride in being organized and detailed oriented Started in medical records in 2016 and still use that knowledge in my day to day job Cashier/Sales Associate
Binnys Beverage Depo - Schaumburg, IL
September 2014 to December 2016
Responsibilities
• Provide Customer Service on the floor & register
• Answer incoming calls & field questions as needed
• Responsible for counting drawer before & after shift
• Data Entry – Customer information
Server/Waiter
Steak N Shake - Schaumburg, IL
May 2014 to November 2016
• Greeting Customers / Customer Service
• Take drink and food orders
invitation specialist
Party City - Bloomingdale, IL
September 2012 to December 2013
• Custom made invitations, banners, etc.
• Provided customer service outside the studio & on sales floor cashier/ commercial driver
Autozone - Palatine, IL
March 2012 to September 2012
• Worked on the register, returns of product and product look up
• Delivered product to other auto part stores
Cashier/ Sales Associate/ switch board
Cabelas - Hoffman Estates, IL
May 2011 to January 2012
• Provided Customer Service
• Answered & transferring of incoming calls
Photographer
captured moments - Schaumburg, IL
May 2010 to October 2010
• Took pictures, edited pictures & printed pictures for Customers
• Data entry
• Register
Cashier/Customer Service
Barnes N Noble - Schaumburg, IL
November 2009 to February 2010
• Customer Service / Register
Education
Associate Degree in Medical Receptionist
Harper College - Palatine, IL
2008 to 2017
High school diploma or GED
Skills
• Receptionist
• Scheduling
• Filing
• Data Entry
• Front Desk
• Microsoft Word
• Medical Office Experience
• Customer Service
• Customer Service Skills
• Medical Scheduling
• Medical Billing
• Insurance Verification
• Medical Records
• Medical Terminology
• EMR Systems
• Medical Receptionist
• Patient Care
Certifications and Licenses
Driver's License