IT Project Management Consultant

NOSIMOT TOPE ADEGBITE

Elkridge, MD ***** 443-***-**** **********@*****.***

SUMMARY

IT Project Management Consultant professional and Certified Scrum Master with a solid background in facilitating and overseeing complex IT hospital projects related to healthcare software development (SDLC) and healthcare electronic medical records (EMR) training courseware development. Adept at managing diverse teams and stakeholders to ensure seamless execution of programs and initiatives. Possesses exceptional organizational and communication skills, enabling effective collaboration with cross-functional teams and ensuring project objectives are met on time and within budget. Demonstrates a strong understanding of IT processes, scrum methodologies, and best practices to drive achievable project outcomes. Diverse professional experience in the areas of project management, training development, business communication, and customer service relations.

Additional Skillsets

●Project Management

●Database Analytics

●Training Logistics Management

●Business Process Analysis

●IT Helpdesk Support and Operations

●Software Development Lifecycle

●Team Leadership and Collaboration

●Learning Management System

●Problem Solving and Conflict Resolution

●Risk Mitigation Planning

PROFESSIONAL EXPERIENCE

Project Analyst: Optomi/Tenet Health May 2021 – June 30, 2023

Key Accomplishments:

Collaborated with market hospital IS team and stakeholders to install, test, investigate, and repair IBM iSeries client for windows/PBAR (Patients Billing and Account Receivable) and PAS (Patient Access System) across hospital market. Implemented new systems for 6 hospital Go Lives.

Facilitated agile daily stand-ups, and retrospectives ensuring adherence to scrum principles and fostering continuous improvement.

Collaborated with product owners, stakeholders, and team members to define project scope, generate impact analysis for current and future states to determine suitable commitments, prioritize backlogs and set realistic sprint goals, resulting in streamlined development cycles and increased team productivity.

Identified and addressed potential impediments, risks, and dependencies to ensure smooth project execution and timely delivery of software releases.

Requested and validated security access to software applications for local hospital staff.

Managed financial tracking report to determine proper budgeting and use of resources.

Designed, developed, and maintained the training materials for PBAR (Patients Billing and Account Receivable) Print Device/Table File Maintenance with updated documentation, screenshots, and process flows.

Epic Training Project Coordinator/Instructional Designer: Luminis Health Feb 2019 – May 2021

Key Accomplishments:

Successfully coordinated the implementation of an enterprise wide Epic EMR system for inpatient and outpatient departments, streamlining healthcare workflows to improve patient care, training over 1000+ end users within a strict timeline, resulting in a smooth go live process and minimal disruptions to patient care.

Facilitated/incorporated Agile practices and principles (daily stand-ups, sprint plannings, sprint retrospectives) across multiple-cross functional teams through project initiation to the delivery of final product (Epic EMR system Go Live), ensuring successful project delivery within time and budget constraints.

Coached a team of 10 self-managing principal trainers (instructional designers/trainers: Inpatient & Outpatient) on Agile framework to respond quickly to changing requirements in training, identifying working solutions, fostering open communication which limits team impediments/conflicts, and teach the concept of creating/maintaining product backlog/deliverables.

Facilitated communication between technical teams, training team, change control committee, vendors, and end users to address training related issues, resolve concerns, and strategized with project leadership on training policies and decisions to foster a positive training experience.

Collaborated with project managers and training tasks team to track training progress, assess risks, and contribute to overall success of the Epic EMR training implementation (analyze/design EMR training materials, build/test EMR master training environment, evaluate materials through Pilot Training and Credentialed Trainer Program).

Administered training project management logistics: develop/maintain the Epic course offerings and Epic training schedule in the learning management system (Healthstream), manage the training registration support, identify possible risk of training program by tracking/distributing course development reports/registration reports.

Utilized JIRA (agile/project management tool) to manage sprints (user stories), track project status, and generate actionable reports and logs for project stakeholders.

Instructional Designer: Rangam Consultants Inc./Exelon Corporation Sept 2018 – Feb 2019

Instructional Designer for the Infrastructure training industry.

Key Accomplishments:

Designed, developed, and maintained complex technical training materials utilizing the systematic approach to training from the analysis phase through evaluation that meets policy compliance, business process needs, and electric maintenance staff needs.

Partnered with the Substation and Line Managers and directors to determine the technical requirements and priorities for training programs.

Delivered technical training content required for new hire and employees to perform job duties safely in compliance with procedures and fundamentals.

Epic Instructional Designer/Trainer: Johns Hopkins Hospital Aug 2014 – Aug 2018

Healthcare IT Principal Trainer/Instructional Design/Trainer (Agile environment) certified in Epic Home Health and proficiency in Epic Orders.

Key Accomplishments:

Oversee the build, testing, and the maintenance of the training environment (Chronicles database & MST build) and review new application enhancements/upgrades to assist in the development of the training implementation plans for the training team using backlogs and iteration.

Created JIRA logs for further project scope management which increased productivity and removed team impediments.

Manage the training project structure, content, and scope for Epic Home Health, Epic Cogito, and Epic Orders by translating clinical and non-clinical workflows, processes, and terminology information for credentialed trainers, super users, champions, and end users (created training manuals, assessment and evaluation tools, exercise booklets, tip sheets, e-learnings, newsletter articles, and quick start guides).

Created eLearnings using Adobe Connect and Adobe Captivate for Reporting and Tableau users to view on myLearning (learning management system).

Coordinated with the Cogito reporting team in the training development of Tableau reports for end users.

Consult and collaborate with Business Owners, Stake Holders, Epic Project team, and Epic Training team in identifying curriculum structure/scope, quality of training programs, and methods of instruction and delivery to conduct Epic training as the lead credentialed trainer for Epic Cogito (trained: administrators, nurse managers, quality assurance/improvement staff, department executives, and department directors)

Conducted Epic training (version 2017) to end users (physicians, surgeons, nurses, case managers, technicians, dieticians, medical office coordinators, nurse managers, physician assistants, and department directors) utilizing lessons plans, tip sheets, training exercises, reference guides, and workflow analysis. Analyzed user needs, identified training gaps and assisted in developing training materials as a key member of the Epic training team.

Managed course enrollment and administered quality control assessments to evaluate training delivery and ensure effective knowledge transfer.

EMR Trainer: Erickson Living April 2014 – Aug 2014

Electronic Medical Records Trainer training Erickson Living clinical and administration end users in Health MEDX Vision (RN/LPN/CNA, Social Workers, Rehab Therapist, Medical Technicians, Health Care Coordinators, Staff Development Coordinators, and Census Managers)

Key Accomplishments:

Develop and maintain quick reference guides, training materials/lessons for Health MEDX Vision training modules, provide relevant feedback related to clinical resident care processes to align with Erickson Living mission and vision, and collaborate with IT business analysts in assessing workflow problems to simplify EMR solutions.

Facilitate instructor led training modules for Erickson Living staff on the use of Health MEDX Vision and the workflow processes related to resident care in independent living facilities and skilled nurse facilities (specific processes: clinical documentation, clinical assessments, and care documentation).

Lead interactive sessions (webinars) for resident care staff to resolve Health MEDX Vision clinical related issues by assisting the IT business analysts and IT service desk with functions of the application, core workflows, and processes of the business.

CareConnect Trainer: Kforce Staffing/Sunrise Senior Living Dec 2013 – April 2014 Electronic Health Records Trainer training Sunrise Senior Living clinical end users in Point Click Care (Nurses/Nurse Practitioners, Social Workers, Medical Technicians, Health Care Coordinators, Assisted Living Coordinators, Care Managers, and Administrative Clinical Staff)

Key Accomplishments:

Develop and maintain training materials/lessons for Point Click Care training modules, collaborate with Project Leads and provide relevant feedback related to clinical resident care processes to align with Sunrise Senior Living mission, principles of service, and core values.

Facilitate instructor led training modules for Sunrise Senior Living staff on the use of Point Click Care system and the workflow processes related to resident care in assisted living facilities and skilled nurse facilities (specific processes: clinical documentation, care plan, activities of daily living (ADLs), clinical assessments, and care documentation).

Lead Go-Live interactive sessions for resident care staff, resolve Point Click Care clinical related issues by assisting the help desk with support calls, and maintain job aids (Tip Sheets) on navigating Point Click Care resident care documentation.

Epic Credentialed Trainer: HCTec/Johns Hopkins Hospital Dec 2012 – Aug 2013 Healthcare IT consultant training all levels of Johns Hopkins Hospital clinical end users in Epic Ambulatory (Physicians/Providers, Nurses/Nurse Practitioners, Surgeons/Providers, Residents/House staff, Medical Office Coordinators, Physician Assistants, and non-licensed staff), while facilitating change management, analyzing problems, developing and simplifying procedures, and finding innovative solutions during the initial Go-Live Wave.

Key Accomplishments:

Developed curriculum, training plans and learning solutions for Epic training modules to align with Johns Hopkins Hospital strategic clinical goals.

Facilitated training sessions for Johns Hopkins hospital clinical and non-clinical staff on the use of Epic Care Ambulatory functionality workflows to ensure that the integrated solution is fit for purpose and meets the needs of the hospital staff. Managed course enrollment and administered quality control assessments to evaluate training delivery and ensure effective knowledge transfer.

Provided advisory and technical support to improve the efficiency and effectiveness of Epic Patient Care processes in Johns Hopkins Hospital departments of Urology, Internal Medicine, Neurology/Neurosurgery, Obstetrics-Gynecology, Oncology, Pediatrics Infectious Disease, Orthopedics, Cardiology, and Geriatrics. Led Go-Live interactive sessions for clinical/departmental staff, resolved Epic software issues, maintained Epic module configuration and developed step-by-step guidelines (Tip Sheets) on navigating Epic clinical workflows.

EDUCATION

University of Maryland University College: Masters of Education in Instructional Technology

University of Maryland University College: Bachelor of Arts in Communication Studies

George Mason University: Communications/Public Relations

Certifications or Additional Education:

PMI.org –Project Management Professional – in progress

Scrum Alliance: Certified Scrum Master (Certificant ID: 000982299) – 09/2019

Epic: Training Coordinator/Manager - 2019

Meditech: Inpatient Physicians 2019

Epic: Orders (inpatient physicians) Proficiency – 2018

Epic: Home Health Certification – 2015

Epic: Credentialed – Ambulatory, Kaleidoscope (ophthalmology), Hospital Outpatient Department, Cogito (reports), Clindoc (inpatient nurses), Orders (inpatient physicians), Optime (operation/surgery) – 2012 to 2020

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