Call Center Representative
Resume:
Briana Rios
Indianapolis, IN *****
**************@*****.***
Work Experience
Call Center Representative
Johnson Controls - Indianapolis, IN
March 2023 to August 2023
• Receiving outbound calls
• Setting it and activating security systems, and making sure our clients signal was working properly
• Entering data based on mastermind and an excel spreadsheet Call Center Representative
Sedgwick - Indianapolis, IN
January 2022 to February 2023
I would work answering calls for recalls and helping out clients get into their new machine/cars. I would help them update information on their profile so they can be set and ready to go. Call Center Representative
Bone Dry Roofing Inc. - Indianapolis, IN
December 2020 to December 2021
My responsibility for this company was a call agent I would answer calls to customers and help them get their roof looked at, set appointments, and email them with information of what we discussed with a set time and date of what is all needing to be fixed.
Recruiter
MS-IL STAFFING - Indianapolis, IN
February 2019 to November 2020
In this position I was required to help people get a job, Making sure that they had all the information to start their jobs. I was also required to drug test others to get in the position and etc. Education
Pike High School - Indianapolis, IN
Skills
• 3PL
• Microsoft Outlook
• Payroll
• Front desk (3 years)
• Spanish
• English
• Microsoft Powerpoint
• Data Entry
• Microsoft Access
• Patient Care
• Customer service (3 years)
• Microsoft Excel
• Call center (2 years) (4 years)
• Sales
• Recruiting
• Microsoft Word
• Human resources
• Bilingual
• Fluent
• Fluent
Certifications and Licenses
Forklift Certification
Contact this candidate