Telecomunication Specialist
Resume:
JOB INFORMATION
Career Objective
To manage and collaborate with a team of telecommunications professionals to maintain and support voice, data and video communication systems and contribute to short and long-range organizational goals, objectives and strategic plans while managing resources, personnel and operational effectiveness.
Professional Profile
Self-motivated individual with exceptional leadership, organizational and supervisory skills, encompassing key values of integrity, honesty, appreciation, teamwork, growth and results orientation with an eye toward continuous improvement
Demonstrated history of strong leadership and successful team building capabilities combined with excellent technical, communication, presentation, and customer service skills
PERSONAL INFORMATION
Errol Senior
158 Raymond St, Browns Mills, NJ 08015
609-***-**** Cell 646-***-****
***********@*****.***
30-Point Veteran Preference
EXPERIENCE
Telecommunication Specialist 0391 GS -11
UNITED STATES CYBER COMMAND (ARCYBER)
USA SIG NTWK CTR ( FT BELVOIR)
NETWORK INFRRASTRUCTURE DIVISION VOICE BRANCH
FORT BELVOIR VA 22060
Supervisor: Ralph Edmonds GS-13
January 2021- Present
Team Lead for Voice Over Internet Protocol Engineering team ( VoIP)
Cisco Unified Call Manager Administration
• Responsible for all Voice over Internet Protocol (VoIP) and Voice over SIPRNet Protocol (VoSIP).
Responsible for maintaining maintaing the VG450 and VG350 Gateways
Responsible for maintaining day-to-day operations of telecommunication systems throughout the Regional Network Enterprise Center-National Capital Region ( RNEC-NCR) and Local Network Enterprise Center (LNEC)installations.
Services rendered in support of operation includes management oversight of telephone systems at RNEC-NCR, telephone moves, adds and changes, voicemail, customer work orders, Integrated Service Digital Network (ISDN) circuits.
Responsible for installing and management of operational of specialized equipment: ISDN, digital instrument Primary Interface Trunks; Desktop Video equipment and Secure Telephone Equipment (STE)
Responsible for managing the security setting on or network system mitigating Vulnerability findings to the Cisco Call Manager (CUCM) that were found by Security Technical Implementation Guides S.T.I. G’s, Risk Management Framework ( RMF), and Plan Of Action and Milestone (POAM’S)
• Responsible for planning, analyze, design, development, implementation, quality assurance, configuration, installation, maintenance, testing, and management of both the Local Area Network (LAN) and the Wide Area Network (WAN).
• Create and document service tickets using various ticketing systems to include Remedy.
• Support over 7,600
users by providing network and telephone support
• Assist customers with a variety of network issues to include but not limited to Media Access Control (MAC) Authentication Bypass (MAB), physically and logically enabling switch ports, infrastructure problems, and compatibility issues between systems caused by software updates Performs moves, adds and changes to meet the service demands of the RNEC.
Operates various types of testing equipment to diagnose and repair problems. Prepares lists of materials required to complete installations and repair assignments and provides engineering assistance to telecommunications specialists in the development of specifications for various types of telecommunications. Serves as telecommunications advisor for major construction and remodeling projects or installation of new or significantly upgraded telecommunications systems. Assures those technical considerations have been integrated into all phases of project installation plans. Presents recommendations to resolve very controversial issues that impact project resources, schedules, and business outcomes. Continually monitors vendor activities to assure that project direction follows all standards for best system design.
Coordinates and integrates broadcast system testing and restoration efforts. Develops new approaches to solve critical systemic problems. Makes logical fault isolation and location decisions utilizing knowledge of circuit specifications, multiplexing techniques, and system capabilities and limitations for voice communications equipment. Tests the long-term viability of the various communications systems. Evaluates and extrapolates from extensive technical test data, portions of which are often incomplete or of questionable validity.
Telecommunication Specialist 0391 GS -09
US Air Force Expeditionary Center Joint Base MDL AFB, NJ 08641
Philip Mohacsi, GS-13 USAF AMC USAF EC/A7
October 2012 – January 2021
Responsible for all Voice over Internet Protocol (VoIP) and Voice over SIPRNet Protocol (VoSIP).
Responsible for planning, analyze, design, development, implementation, quality assurance, configuration, installation, maintenance, testing, and management of both the Local Area Network (LAN) and the Wide Area Network (WAN).
Create and document service tickets using various ticketing systems to include Remedy.
Support over 500 users by providing network and telephone support
Assist customers with a variety of network issues to include but not limited to Media Access Control (MAC) Authentication Bypass (MAB), physically and logically enabling switch ports, infrastructure problems, and compatibility issues between systems caused by software updates
Oversee the overall planning and operations of voice telecommunications networks for both central and remote locations to include Private Branch Exchange (PBX), maintenance services and administration, T-1 and T-3 carrier circuit services, trunk routing, cable database management, call distribution platforms and secure voice, data, video and fax services.
Evaluate vendor products to make recommendations for purchase
Maintain the infrastructure by installing, reconstituting removing and modifying Cat5, Cat5e, and Cat6 Cables, coaxial, fiber optic cable systems,
Install and maintain dedicated local area network (LAN) and wide area network (WAN) media distribution systems, and subsystems to include wiring. Terminate, test, troubleshoot and maintain cables such as Cat 5, Cat6 r, coaxial, and fiber optic cables
Use automated tools such as Assured Compliance Assessment Solution (ACAS) to perform automated vulnerability scanning and device configuration assessment.
Provide system administration support for the in-house Enterprise Management system used by the Faculty and Staff.
Install, configure, and trouble-shoot network and application server hardware, operating system software, and peripheral network equipment such as routers, bridges, network interface cards, modems.
Execute system backup to insure expedient restoration of the database for the respective network equipment.
Analyze equipment and software reliability and utilization reports to identify and correct problem areas and to establish computer and telecommunications performance levels
US Air Force Expeditionary Center Joint Base MDL AFB, NJ 08641
FACILITY OPERATIONS SPECIALIST ASSIANT
May 2019- Present
Analyze operations, maintenance and repair of plant facilities and buildings and initiate actions to resolve policy and operational problems.
Develop requirements for and provide oversight of operations, maintenance, repair, preservation, alteration, custodial services, landscaping, trash removal, recycling, and key control requirements for large complex.
Serve as a Contracting Officer Representative and liaise with procurement/contracts on technical matters pertaining to facility operations contracts to ensure deliverables are according to specifications.
Perform Quality Assurance inspections, inspects buildings and grounds to ensure safe and orderly conditions, identifies deficiencies and initiates corrective actions.
Report on fund expenditures and contractor-performed activities; budgetary expenditures within the Working Capital Fund as it relates to facility services; and assure funding allocation streams are used appropriately.
United States Air National Guard Horsham Pa.
8 August 2015 - 26 July 2018
Cyber Transport Technician –
Engineering Installation Missions deploy worldwide to fulfill their mission to engineer, install, remove, and relocate Command, Control, Communications, Computers, and Intel, radios, navigational aids, and meteorological equipment
Engineering Installation Squadrons is Major Command of the Air Force Space Command. 270th EIS provides specialized cyber engineering resources and support assets to accomplishing engineering, and installation of all C4ISR (Command, Contingence (C4I) information systems and infrastructure such as antennas, cabling, Communications, Computers, Intelligence, Surveillance, Reconnaissance) infrastructures and airfield systems for the DoD, USAF, and Commonwealth of Pennsylvania
As a part of The 270th Engineering Installation Squadron, the 270th Communications Squadron, I was able to do installation to operation of base communications equipment facilities to include telephone and teletype equipment, installation of command, control, communications, and computer systems annually for the US Air Force as an adjunct to training. Fiber installation for fiber optic cables in the Air Force, using an air compressor that repels the fiber through micro-tubing, setting a pipe that allows the fiber to go from one end of a run to the other.
I was solely deployed to the 175th Wing, Maryland Air National Guard in Maryland to help them cut over their Analog system to Avaya Voice over Internet Protocol (VoIP system, I also was a part of 10 team that help built their Sensitive Compartmented Information Facility (SCIF), Installing the Main Distribution Frame (MDF) I was responsible for installing the Cat6 shield cables and Fiber Optic rack and the fiber cables within the Facility.
Deployed in 2018 as a part of a 22 men tiger team to upgrade The Cisco Network Switches and Routers across the entire base at Joint Base McGuire MDL AFB, NJ We installed over 400 switches bring the base up to Compliance
US Air Force Reserve – Cyber Transport Technician –
42 CBCS/SCO McGuire AFB, NJ 08641
26 July 2001- 26 July 2015
Provides voice, data and video services. Installs, upgrades, replaces, configures and maintains systems/circuits/IP-based intrusion detection systems that access military, Federal and commercial networks. Manages infrastructure devices and systems using the latest approved software tools.
Deploys and operates expeditionary communications systems. Uses agile logistics support channels to sustain continuous network operations. Removes repairs and replaces assemblies and subassemblies to optimally sustain voice, data and video networks.
Establishes priorities, maintains tests, troubleshoots, and repairs voice and network systems equipment and circuits utilizing tools and test equipment. Isolates malfunctions using diagnostic software, technical data, block diagrams, voltage and waveform measurements, and other tests requiring specialized test equipment.
Maintains and administers voice, network and circuit databases, records and forms. Interprets sketches and layout drawings for placement of distribution systems. Coordinates request for service orders. Reviews, recommends, and implements changes to communications-computer systems installations records (CSIR), technical data, engineering drawings, and equipment wiring diagrams. Updates and verifies entries on system, facility, maintenance, and inspection records. Initiates, tracks, and maintains shipping, receiving, supply, and equipment documents.
Applies communications security programs to include physical, cryptographic, transmission, and emission security. Develops and ensures compliance with safety standards and instructions.
Knowledge. Knowledge of electronic and network principles, information assurance, telephony, copper and fiber-optic transmission principles, cryptographic techniques, network system installation practices, project and circuit diagram interpretation, test equipment, special tools, and management practices is mandatory.
Provide mission critical voice, data, and video services. Install, upgrade, replace, configure, and maintain systems/circuits/IP-based systems that access military, Federal, and commercial networks; such as VidOIP (Video Over IP), VoSIP (Voice over Secure IP), VoIP (Voice over IP),CUCMs (Cisco Unified Call Manager), PBX (Private Branch Exchange) systems and Cryptographic systems and devices.
Manage infrastructure devices and systems using the latest approved software tools.
Lockheed Martin – Network Data Communication Analyst – US Air Force Expeditionary Center
McGuire AFB, NJ 08641
26 August 2006 – 26 Agues 2012
Quality Assurance Evaluator for Northern Telecom Sl-100 and Option 81C Digital Telephone switching systems, Defense Red Switching System, Siemens switching system, operators and outside cable plant infrastructure, Avaya Switching Systems.
Program and maintain Digital Voice Switching System (DVSS).
Test, repair, modify, align and install electronic equipment and related devices such as audio and video systems to include all components.
Maintain the USAF EC infrastructure. Install, maintain, reconstitute, remove, and modify copper core, coaxial, and fiber optic cable systems.
Install and maintain dedicated local area network (LAN) and wide area network (WAN) media distribution systems, and subsystems to include wiring.
Terminate, test, troubleshoot and maintain cables such as copper, coaxial and fiber optic cables.
Operate and perform maintenance on tools, test equipment, and auxiliary equipment.
Troubleshoot and isolate defects within communication electronic systems and subsystems such as DVSS, distribution frames and interface equipment (switches, routers, media converters) to include end-user devices (POTs, PCs, Printers, etc.).
Utilize technical data, schematics, drawings to review, troubleshoot, test, repair, replace communication electronic systems and subsystems to include cables or wiring.
Document upgrades, repairs, maintenance actions and practices, which are done within standards and codes.
Evaluate work performance and actions such as cable installs are done within standard; such as BICSI.
Coordinate, identify and implement plans for corrective actions. Coordinate with external agencies for long haul circuit repair and analysis, as well as restoral actions for defective equipment and parts.
EDUCATION
American InterContinental University, Hossman Estates Ill Bachelor of Science (BS), June 2005
Major: Information Technology
Credit Earned: 180 Semesters Credit Hrs.
USAF Technical School, Sheppard AFB, Telephone Systems, September 2001
Complete Interconnecting Cisco Networking Device course part 1
Complete Functional CISSP 004-15
OTHER QUALIFICATIONS
TS Clearance (2018)
DoD 8570 IAT Level 2 Certified +
COMPTIA Security +
Certified Fiber Optic Technician (Fiber Optic Association)
Certified Fiber Optic Specialist in Testing (FOA)
Certified Fiber Optic Specialist in Splicing(FOA)
Installing and Configuring Windows Server
Microsoft Certified Solutions Associate
DISA ACAS Version 4.6
Force Academy Training, Claiming Telecommunication poles and Entering Man Holes to Splice Cables
Reference furnished on request
Contact this candidate