Customer Service Administrative Assistant

Helen Mangan

Brooklyn, NY 718-***-**** ********@*****.***

Enthusiastic and articulate communicator who is attentive to client needs and readily resolves problems for customer satisfaction and retention. Work well individually or in a team setting. Committed to outstanding customer service; comfortable making recommendations to meet individual client needs. Consummate multi-tasker who is adept at planning, coordinating, prioritizing, and completing projects in fast-paced, high volume environments. Meticulous and detail-oriented; at ease working with documents and maintaining organized records. High degree of professionalism with a strong work ethic; regarded as trustworthy and diligent with a reputation for exceeding expectations.

CORE COMPETENCIES

Customer Service Sales & Servicing Client Relations Business Administration

Follow-Up Problem Solving Cost Control Revenue Growth Customer Success Strategy

PROFESSIONAL EXPERIENCE

SAINT BERNARD SPORTS & RECREATION SUMMER CAMP 2021 – Present

Head Counselor

Spearheaded counseling duties for the Pee-wee Division 4-5 years old.

Facilitated and led arts and crafts, daily activities, and sportsmanship initiatives.

SAINT EDMUND ELEMENTARY 2019 – Present

Teacher’s Aid

Provided high level of support with teaching responsibilities.

Assisted in classroom management, lesson implementation, and curriculum management.

Performed fundraising for the school.

Hosted events to make money for the school.

ABIGAIL PRINTING COMPANY 1999 – 2009

Administrative Assistant

Delivered superior level of service to a diverse clientele.

Maintained accountability for business administration, records management, and clerical support.

Scheduled appointments and coordinated calendars.

EDUCATION

Bachelor of Liberal Arts & Business Management Brooklyn College

PROFILE

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