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Customer Service Assistant Manager

Location:
Spanish Fork, UT
Salary:
85000
Posted:
September 05, 2023

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Resume:

Cecilia Meiners

** * * *** * E

Spanish Fork, ***60

385-***-****

adzhj1@r.postjobfree.com

Walmart Store Lead with 16+ years of experience evaluating financial, metrics, and store standards, implicating one best way throughout years of experience, and maintaining the utmost confidentiality. PROFESSIONAL EXPERIENCE

WALMART American Fork/Park City, UT Store Lead June 06 - 2020 – Present

● Setting clear expectations, performance measures, and goals, and helping others to do the same

● Demonstrating creativity and strength in the face of change, obstacles, or adversity.

● Building trusting, collaborative relationships and alliances with others, inside and outside the organization.

● Develops and communicates logical, convincing reasons, including lessons learned, to build support for one’s viewpoints and actions.

● Developing talent plans for their organization to increase effectiveness, build diversity, and enhance strength.

WALMART Reno, NV Hourly Associate - Assistant Manager - Shift Manager 2004 – September 8, 2017

● Assist with directing management teams with operations and communicating with management and hourly Associates about Facility operations, merchandising, and company direction.

● Assisting with driving the financial performance of the facility

● Purchased and maintained office supply inventories, and carefully adhered to budgeting practices

● Participating in community outreach programs, and encouraging and supporting managers in serving as good community members, including establishing and maintaining relationships with key individuals or groups in the community as representatives for the company.

● Providing supervision and development opportunities for management and hourly Associates in the Facility.

FAMILY DOLLAR Sparks, NV Store Manager October 03, 2017 – January 2019

● Ensuring customer satisfaction by enforcing and providing directions and guidance to hourly associates on proper customer service techniques.

● Working alongside assistant managers; concentrating on store productivity and prosperity

● Taking on more administrative job duties and regularly communicating directly with the Family Dollar Corporate Office.

EDUCATION

Wal-Mart University Salt Lake City, Utah Certification Leader at Front for Management, January 2009

San Sebastian College of Recollects Cavite, Philippines Bachelors of Science in Business Administration, April 1997

honors: cumulated (GPA: 4.0/4.0)

ADDITIONAL SKILLS

● Knowledge of Microsoft Office, with a focus on Word

● Bilingual in Tagalog and English

● Walmart app, using TC-70



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