Malvern, PA
adzhin@r.postjobfree.com
Business Analyst
SUMMARY
EDUCATION
Neha Agarwal
CONTACT
SKILLS
JP Morgan Chase, PA Nov 22– Current Business Analyst
Implemented new user tool into production while also aiding, live demonstration and additional training to end users
Initiate calls and meetings and interacted with key leaders to implement the new tool
Worked closely with business to provide data, reporting and analytics to support initiatives and business operations
Knowledge of database concepts, Reporting/Data visualization tools
Performed Functional & Operational testing to facilitate the deployment
AmerisourceBergen, PA Feb 2021 – Oct 2022 Business Analyst
Following the Software Development Life Cycle throughout the project and using the Agile methodology
Convert business requirements into functional requirements, create a Functional Requirement Document (FRD), and manage and maintain requirements
Initiate utilization of MS SharePoint server to document requirements for customer-specific invoicing and for other documents such as test results
Perform Gap Analysis of the As-Is and To-Be processes to identify and validate requirements
Create UAT scripts for user acceptance and validation testing, data dictionary, and architectural documentation
Facilitate numerous Joint Application Development (JAD) sessions utilize for the creation of design documents and system specifications for applications
Ascent SoftTech, India April 2018 - July 2020 Business Analyst
Used Waterfall SDLC methodology adhering to BABOK Project Management.
Worked with development managers to translate the business requirements into functional requirements (FRD) and non-functional requirements
Participated in planning and development of long-term goals for SharePoint in conjunction with end-users and department managers
Conducted Gap Analysis by creating process flows highlighting the differences between the Current (As Is) environment versus the Target (To Be) environment
Coordinated UAT testing of asset management system increasing client satisfaction.
Facilitated JAD sessions involving the management, development, and user teams for clarifying requirements and facilitating better communication
Managed both functional and non-functional Business Requirements as well as new requested requirements using JIRA
EXPERIENCE
Methodologies:
SDLC, Agile/Scrum, Waterfall
Documentation:
FRD, BRD, SRS
Project Management Tools:
MS Project, MS Excel, MS SharePoint
Analysis Skills:
Cost/benefit analysis, Impact analysis, GAP analysis, Risk analysis, SWOT analysis
Tracking / Other Skills:
Jira, Microsoft Visio, HP Quality Center, JAD, Rational ClearQuest, RTM, UAT
Soft Skills:
Time management, Leadership, and management, Problem-solving, Negotiation, Decision-Making, Documentation, and Presentation, Verbal communication
Operating System:
Windows, Linux
Around 5 years of work experience as a Business Analyst and an exceptional record of delivering cost-effective, high-performance technology solutions to meet challenging business demands.
Knowledge of Software Development Life Cycle (SDLC), Waterfall, and Agile Methodology.
Proficient in creating Business Requirement Documents, User Requirement Specification, and Functional Requirement Specifications.
Well-Versed in project management tools like MS Project for project planning, Project scheduling.
Proficiency in conducting requirement gathering sessions, gathering business and functional, Business Requirement Documents conducting feasibility studies, performing gap analysis, risk analysis, Process Analysis, and business process modeling.
Ability to Elicitation techniques like interviewing, questionnaires, brainstorming, focus groups, prototyping, and facilitating JAD sessions.
Master of Business Administration Symbiosis International University, Pune, India
Bachelor of Technology in Electronics and Instrumentation
Uttar Pradesh Technical University, India