Natyia Cooper

Halethorpe, Maryland, United States, 07/2021 - Current

Halethorpe, Maryland, United States, 08/2019 - 10/2020 Baltimore, Maryland, United States, 12/2017 - 06/2019 Owings Mills, Maryland, United States, 10/2014 - 01/2017 Summary

Great Expertise in Customer Service.

Great at Multi-tasking

Enjoy Learning new things.

Work Histrory

Cake Designer, Bakery Express

Apply glazes, icings, or other toppings to baked goods, using spatulas or brushes.

Develop new recipes for baked goods.

Check the quality of raw materials to ensure that standards and specifications are met.

Check equipment to ensure that it meets health and safety regulations and perform maintenance or cleaning, as necessary. Adapt the quantity of ingredients to match the amount of items to be baked.

Set time and speed controls for mixing machines, blending machines, or steam kettles so that ingredients will be mixed or cooked according to instructions.

Operate slicing or wrapping machines.

Direct or coordinate bakery deliveries.

Decorate baked goods, such as cakes or pastries.

Order or receive supplies or equipment.

Prepare or maintain inventory or production records. Place dough in pans, molds, or on sheets and bake in production ovens or on grills.

Amazon Driver, Amazon

Review lists of dealers, customers, or station drops and load trucks. Arrange merchandise and sales promotion displays or issue sales promotion materials to customers.

Maintain trucks and food-dispensing equipment and clean inside of machines that dispense food or beverages.

Call on prospective customers to explain company services or to solicit new business.

Lead Cake Decorator, Harris Teeters

Select and mix ingredients to prepare coating substances according to specifications, using paddles or mechanical mixers. Direct or coordinate bakery deliveries.

Set time and speed controls for mixing machines, blending machines, or steam kettles so that ingredients will be mixed or cooked according to instructions.

Order or receive supplies or equipment.

Decorate baked goods, such as cakes or pastries.

Head Cake Decorator, Sam's Club

Decorate baked goods, such as cakes or pastries.

Direct or coordinate bakery deliveries.

Prepare or maintain inventory or production records. Set time and speed controls for mixing machines, blending machines, or steam kettles so that ingredients will be mixed or cooked according to instructions.

Check equipment to ensure that it meets health and safety regulations and perform maintenance or cleaning, as necessary. Adapt the quantity of ingredients to match the amount of items to be baked.

Address

Edgewood, Maryland 21040

Phone

410-***-****

Email

adzh52@r.postjobfree.com

Web Sites

natyiacooper2.cv.ink

Multi-Tasker

Cleaning

Email Etiquette

Presentation Skills

Independence

Problem Identification

Committed

Bakery

Customer Service

Customer Satisfaction

Customer Service Operations

Desserts

Cookies

Cupcakes

Wedding Cakes

Birthday Cakes

Cake Decorating

Cakes

Pastry

English: Native

Baking

Learning

Cleaning

Cricket

Card Games

Telling Jokes

Airbrushing

Bowling

Beth Zartman

Supervisor - Bakery Express

443-***-****

Phillip

Wellness Ambassador - Rite Aid

Pharmacy

410-***-****

My Website

Details

Skills

Languages

Hobbies

References

Brooklyn Park, Maryland, United States, 06/2013 - 10/2014 Brooklyn Park, Maryland, United States, 07/2011 - 06/2013 BCCC Baltimore, United States

08/2018

Degree: GED

Wilton Cake Decorating Classes

Apply glazes, icings, or other toppings to baked goods, using spatulas or brushes.

Wellness Ambassador, Rite Aid Pharmacy

Oversee flu, mammography, blood pressure and cholesterol checks. Respond to customer, public, or media requests for information about wellness programs or services.

Conduct surveys to determine interest in, or satisfaction with, wellness and fitness programs, events, or services.

Provide individual support or counseling in general wellness or nutrition. Track attendance, participation, or performance data related to wellness events.

Conduct educational sessions, blood drives, CPR/first aid training, and organized runs or walks.

Develop marketing campaigns to promote a healthy lifestyle or participation in fitness and wellness programs.

Select or supervise contractors, such as event hosts or health, fitness, and wellness practitioners.

Recommend or approve new program or service offerings to promote wellness and fitness, produce revenues, or minimize costs. Cashier Customer Service, Rite Aid Pharmacy

Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout the store. Handled approximately daily credit and cash transactions for customers with accuracy and speed.

Calculate total payments received during a time period, and reconcile this with total sales.

Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change. Receive payment by cash, check, credit cards, vouchers, or automatic debits.

Assist customers by providing information and resolving their complaints.

Sell tickets and other items to customers.

Sort, count, and wrap currency and coins.

Process merchandise returns and exchanges.

Stock shelves, and mark prices on shelves and items. Answer customers' questions, and provide information on procedures or policies.

Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items. Greet customers entering establishments.

Issue receipts, refunds, credits, or change due to customers. Issue trading stamps, and redeem food stamps and coupons. Education

Certification

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