Sales Associate Customer Service

Redlands, CA 909-***-****

***************@*****.***

SARAH MOSQUEDA

PROFESSIONAL SUMMARY

Reliable and upbeat sales associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

SKILLS

Money Handling

Product Promotion

Microsoft Dynamics

Sales Training

Customer Service

Excellent People Skills

Cash Handling Accuracy

Time Management

WORK HISTORY

SALES ASSOCIATE 08/2022 to 12/2022

Orange Theory, Redlands, CA

Greeted customers and helped with product questions, selections, and purchases.

Maintained clean sales floor and straightened and faced merchandise.

Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.

Promoted high level of customer satisfaction using strong relationship-building skills, consistent follow-up and prompt issue resolution.

BARISTA 05/2022 to 10/2022

Starbucks, San Bernardino, CA

Pleasantly interacted with customers during hectic periods to promote fun, positive environment.

Controlled line and crowd with quick, efficient service.

Cleaned counters, machines, utensils, and seating areas daily.

Made and served brand-specific café beverages with focus on speed, quality and consistency.

SERVER 05/2021 to 08/2021

Shiki Sushi Teppan Bar & Grill, San Bernardino, CA

Worked with POS system to place orders, manage bills, and handle complimentary items.

Served food and beverages promptly with focused attention to customer needs.

Utilized communication practices with kitchen staff to deliver customer meals in timely manner.

Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.

EDUCATION

Concordia University Chicago, River Forest, IL

Bachelor of Arts, Communications, Expected in 05/2025

Contact this candidate