Qa Engineer Software

Robert Morton

**** ****** ** • Forest Hills, New York 11375 • Phone 917-***-**** • ****************@*****.***

Qualifications Summary

Software QA Engineer with a proven experience in writing clear, concise, and comprehensive test scenarios and test cases for Web and Mobile applications. During my tenure, I performed functional and UI testing on both mobile and web applications using Windows, Mac, Android, and iOS platforms. I am a fast learner and a dedicated team player who is committed to delivering high-quality work. My goals as a SQA are simple: I want to provide the public with an efficient, safe, and accessible user experience while also helping my company produce a product that meets the requirements of all stakeholders and the company at large.

Core Competencies

UI Testing

Test Cases

SQL

Chrome Dev Tools

API Testing

Charles Proxy

Jira Agile

ADB

Android Studio

Agile Methodologies

Testrail

Imazing

Unix

Professional Experience

SOFTWARE QA ENGINEER LINGOCARD, Remote 4/2022 - Present

Testing software to detect bugs and make sure a product complies with the requirements

Keeping track of new requirements and creating test cases

Testing consistency across mobile devices, browsers, and operating systems

Creating, monitoring and tracking the issues in Jira

Configuring virtual devices applying BrowserStack, Android Studio and Xcode

Reported bugs and tracked reported issues in Jira until resolved, expediting issue closure rate by 35% and increasing overall work quality.

Providing feedback and reporting test results to management and stakeholders

Coordinating with developers and product manager to resolve various issues related to 'fixed bugs'

Collaborated proactively with developers and product managers to define system requirements, fostering quality assurance throughout the Software Development Life Cycle (SDLC) and reducing post-release bugs by 20%.

SOFTWARE QA ENGINEER CAREERIST, Internship 2/2022 – 3/2022

Manual testing of new features by analyzing documentation and providing appropriate test coverage and feedback to developers.

API testing applying Postman to verify connectivity and security on web and mobile applications.

Developed and executed SQL queries and stored procedures for test data generation, ensuring database integrity

Identified over 10 functional release blockers during regression testing

BUSINESS SOLUTIONS SPECIALIST VERIZON, Queens, NY 9/2019 – 2/2022

Sustained a reputable reputation with Small / Medium business clients by offering total wireless and office solutions

Identified opportunities to increase sales and communicated merchandising / floor operational opportunities to leadership.

Prospected via salesforce, email, online, networking events, and social selling to create a valuable lead pool.

Evaluated continuously changing product demand to identify product fit and develop brand awareness initiatives.

Exceeded revenue target by 180% through selling, customer renewals, and enhanced services.

SOLUTIONS SPECIALIST

Sold various wireless services and products to develop a total wireless solution for customers.

Met and exceeded aggressive sales quotas and metrics.

Coached and developed peers to help improve stores overall sales and metric performance.

Opened and closed the store location on a daily basis following security protocols

Managed storage inventory doing daily intake and provided a weekly inventory count to operations

Leader in customer satisfaction surveys achieving 100% in responses from customers

Sales Expert T-Mobile, New York, New York 8/2015 – 11/2018

Led the development of goals and objectives that promoted organizational and store growth.

Crafted and executed business plans and strategies that attained goals.

Organized and coordinated operations for maximum productivity.

Educational Background

Masters Degree in Information Assurance and Security – STRAYER UNIVERSITY, New Jersey

Bachelors of Science in Finance & Banking –LINCOLN UNIVERSITY, Pennsylvania

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