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Brampton, Ontario

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Brampton, ON

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Brampton, ON

SUKHMANPREET KAUR

Summary

Dedicated employee with strengths in customer service, cash handling, logistics and basic Math. Successful in teaching junior employees how to maximize performance. Actively looking for full-time and part-time positions that involve Customer Satisfaction. Open to relocate. Skills

Customer Service

Issue Resolution

Detail Oriented

Attention to Detail

Equipment Operation

Heavy Lifting

Teamwork and Collaboration

Safety Procedures

Customer Service

Basic Math

Cash Handling

Reliable and Responsible

Problem Solving

Merchandise Packaging

Gift Wrapping

Written and Verbal Communication

Experience

Customer Service Representative

Esso

Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service. Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.

Remained calm and professional in stressful circumstances and effectively diffused tense situations. Consulted with customers to resolve service and billing issues. De-escalated problematic customer concerns, maintaining calm, friendly demeanor. Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.

Merchandise Processor

National Logistics Services

Fulfilled orders quickly to accomplish challenging daily objectives. Confirmed items picked for orders by keying codes into system. Kept work areas clean, neat and organized for optimal productivity and worker safety. Demonstrated great teamwork skills with staff members involved in production and transport. Packaged items with appropriate materials to prevent damage during shipping. Input tracking information into WMS using handheld devices and RF scanners/Guns. Lifted around 50lb boxes.

Trained new employees.

Education and Training

Diploma: Computer Systems Technician - Software Engineering Sheridan College Institute of Technology And Advanced Learning Certifications

Customer Service Foundations (LinkedIn) - 2022

Exceptional Customer Service Training (The Knowledge Academy) - 2022 Object-Oriented Programming (OOP) (LinkedIn Skill Assessment badge) - 2022 Halifax, NS B3N0C1 647-***-**** adzgua@r.postjobfree.com

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