Nicole Wynne

adzgtx@r.postjobfree.com Coral Gables, FL 33134

305-***-****

Objective:

Efficient food server with a lot of experience with high end clientele. Exceptional abilities in taking and processing customer orders. Looking for a server position in Coral Gables (Just moved here.) Very social and love working with different people from all over the world.

Summary of Qualifications:

Customer Service Skills:

I have interacted with the very wealthy and famous as well as the average Joe and made all parties happy and special. Working in high end spas like the Miami Beach Edition and the poker rooms at the hardrock taught me a lot about being able to make great first impressions and have customers coming back for more! Food and beverage knowledge:

I can comfortably learn a menu and intertwine company culture with the right amount of personality to charm and educate guests for a personalized dinning experience. Communication:

Strong communication skills with a knack for making guests feel comfortable. Ability to provide service and competent conversation to make the meal go smoothly and comfortably.

Teamwork:

I have worked as team lead in the past and have always gotten along well with staff. I understand that teamwork and helping your co-workers is essential to making the work environment efficient and effective.

Time Management: Capacity to manage multiple tables comfortably, prioritize tasks, and deliver orders quickly to ensure customer satisfaction. Tech: Familiar with POS systems.

Experience:

Miami Beach Edition - Lead Therapist June 2022 - March 2023 FORBES Trainer, Lead Massage Therapist to provide motivation and leadership within the spa, provide FORBES standard massages. Lead Massage Therapist, which included keeping inventory (redesigning inventory procedures, interviewing prospective massage therapists, maintaining supplies in therapy rooms, and training massage therapists. Two employee recommended hires ended up producing the most sales increases on the team.

Hard Rock Casino - Massage Therapist March 2022 - June 2022 Provide massage therapy services in poker rooms, charging per $2 minute. Daily quota 300 minutes in sales.

Exhale Spa - Miami Beach - Lead Massage Therapist March 2021-March 2022 Provide massages in a high-end spa. Functioned as Lead Massage Therapist, which included interviewing and recommending prospective massage therapists, maintaining supplies in therapy rooms, and assigning therapy rooms to massage therapists. Hide Away Pizza November 2018 - March 2019 -Server Server and trained as bartender. Took customers orders, assisted in clean up at end of shift. Bussed tables and ran food. Served tables as big as 25 guests and made it my business to make customers happy.

City of Eureka Springs, Eureka Springs, AR— Camp Manager April 2019 - End of June 2019

Run the bait shop, track daily sales, rent boats, keep peace at campground and security, and maintain facilities.

City of Little Rock, Little Rock, AR—Part Time Asst Camp Manager November 2018 - March 2019

Handle daily operations of campground; greet guests, share information about campgrounds and facilities, fun weekly and monthly reports, daily maintenance and cleaning and enforcing Little Rock City Rules and Regulations, Fee Collection and keep clients safe by informing, or evacuating in natural disasters Doral Ale House November, Miami FL-Server July 2017 - January 2018 Fast paced server job. Great with customers, quick to ring up orders, and create a fun atmosphere with guests.

Miami Casino Operations, Miami FL— Massage Therapist January 2018 - August 2018 Massage therapy in card rooms. Worked with high profile clients. Leroy Romans Music Studio, Miami FL— Assistant February 2016 - July 2017 Assist with all aspects of business including business planning, legal document analysis, computer inputting and creating, marketing and design, networking, coordinate creative contributions of artists

Gamson Art, Miami FL— Assistant January 2015 - July 2015 Main assistant to artist Steven Gamson. Helped organize and do PR for events, Manage 6000 sqft art gallery, inventory, organization, keep schedule, attend and keep notes at meetings, sales, and clean up after events. Education:

Associates Degree in Business and Marketing

Middle Tennese State University Murfreesboro, TN 2017

Skills:

Team Leadership

Communication and Interpersonal Skills

Time Management and Organization

Problem-Solving

Quality Assurance

Client Relationship Management

Organization

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