Customer Service Agent
Resume:
J Jonda L. McCloud
*************@*****.*** *************@*****.***
::SKILLS::
computers
2x screens
microsoft word, excel, etc
apps
filing
office skills
customer service representative
customer agent
Night auditor
Front Desk Representative
Hospitality
telecommunications
warehouse
shipping and receiving
forklift
pick/pack
line lead
some robotic skills
inventory
driving
cars. trucks. box trucks etc.
non cdl
medical assistant
DDS aid
HHA
CDCA phase 1 (in progress)
Work
Experience
People Ready
01/2013 to 01/2016
Volt* . Manheim*, Honda* marysville,
Columbus Ohio
People Ready was a temp service. I worked with the same companies over and over. Factory, Driving, and customer service
Staff Source
06/2018 to 06/2019
Candle lite*, PCC *, Adena*, PKS *, Buckeye chips* chillicothe ohio, circleville ohio, greenfield ohio Warehouse work and line, loading, leading, inventory picking and packing pallet work and skidding etc
Customer Service agent
07/2020 to 09/2020
TTTEC
work at home
customer service agent. I took orders plus helped customers with their detailed orders. Set up Same Day Surgery (HHA)
06/2019 to 12/2019
Cisco
chillicothe ohio
set up same day surgery rooms for next day surgeries. DDD- Division of Developmental Disabilities
01/2019 to 11/2020
self employed
columbus-circleville-chillicothe Ohio
I help adult DD take care of theirselves or with any home or shopping needs. I also take them to their appointments. Actually whatever there is need for I do. Front Desk night audit
01/2013 to 01/2014
Knights Inn
Circleville ohio
I was responsible for set reservations and checking in clients. Plus, if there was any issues i took care of them as by policy plus upon my decision. I would make sure all was set with scheduling and all office work was done and ready for 1st shift. Plus, we had early brunch with clients. I also would set up the hall room if there was going to be some out of town meetings being held at Knights in for businesses. pick and pack
01/2011 to 01/2012
Pacific Philips Accounts
Obetzs columbus ohio
We did orders from online orders from all kinds of companies . I would do orders, sometimes i would load on another belt to send to another shipping area. Plus, i have loaded skids. and i have done line work make sure the proper items were being sent down the correct belt to the right place Shipping and receiving. Inventory was done every night for our line and I did do that sometimes. We all had a job but also we all pitched in as a team helped each other with doing that our line was always kept up and done on time with the right amount done for that day and night, Team work Skills customer service - 7 years
customer service agent and representative - 7 years driving - 5 years
factory - 7 years
medical - 10+ years
computers - 6 years
Education Circleville High School
High school or equivalent
business and general
circleville ohio
08/1982 to 06/1984
Ohio State Barber College of Ohio
Other
Barbering
columbus ohio
07/1991 to 06/1993
Berger Hospital
Other
HHA
circleville ohio
01/1983 to 01/1984
Ohio University Chillicothe
Other
Nursing and phyc
chillicothe ohio
2002 to 2005
state of ohio
Other
Chemical Dependency counselor Assistant CDCA phase 1 ohio
2019 to 2020
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