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Customer Service Agent

Location:
Chillicothe, OH
Posted:
September 04, 2023

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Resume:

J Jonda L. McCloud

*** ******* ******

740-***-****

adzgtn@r.postjobfree.com adzgtn@r.postjobfree.com

::SKILLS::

computers

2x screens

microsoft word, excel, etc

apps

filing

** **** ***** ******

office skills

customer service representative

customer agent

Night auditor

Front Desk Representative

Hospitality

telecommunications

warehouse

shipping and receiving

forklift

pick/pack

line lead

some robotic skills

inventory

driving

cars. trucks. box trucks etc.

non cdl

medical assistant

DDS aid

HHA

CDCA phase 1 (in progress)

Work

Experience

People Ready

01/2013 to 01/2016

Volt* . Manheim*, Honda* marysville,

Columbus Ohio

People Ready was a temp service. I worked with the same companies over and over. Factory, Driving, and customer service

Staff Source

06/2018 to 06/2019

Candle lite*, PCC *, Adena*, PKS *, Buckeye chips* chillicothe ohio, circleville ohio, greenfield ohio Warehouse work and line, loading, leading, inventory picking and packing pallet work and skidding etc

Customer Service agent

07/2020 to 09/2020

TTTEC

work at home

customer service agent. I took orders plus helped customers with their detailed orders. Set up Same Day Surgery (HHA)

06/2019 to 12/2019

Cisco

chillicothe ohio

set up same day surgery rooms for next day surgeries. DDD- Division of Developmental Disabilities

01/2019 to 11/2020

self employed

columbus-circleville-chillicothe Ohio

I help adult DD take care of theirselves or with any home or shopping needs. I also take them to their appointments. Actually whatever there is need for I do. Front Desk night audit

01/2013 to 01/2014

Knights Inn

Circleville ohio

I was responsible for set reservations and checking in clients. Plus, if there was any issues i took care of them as by policy plus upon my decision. I would make sure all was set with scheduling and all office work was done and ready for 1st shift. Plus, we had early brunch with clients. I also would set up the hall room if there was going to be some out of town meetings being held at Knights in for businesses. pick and pack

01/2011 to 01/2012

Pacific Philips Accounts

Obetzs columbus ohio

We did orders from online orders from all kinds of companies . I would do orders, sometimes i would load on another belt to send to another shipping area. Plus, i have loaded skids. and i have done line work make sure the proper items were being sent down the correct belt to the right place Shipping and receiving. Inventory was done every night for our line and I did do that sometimes. We all had a job but also we all pitched in as a team helped each other with doing that our line was always kept up and done on time with the right amount done for that day and night, Team work Skills customer service - 7 years

customer service agent and representative - 7 years driving - 5 years

factory - 7 years

medical - 10+ years

computers - 6 years

Education Circleville High School

High school or equivalent

business and general

circleville ohio

08/1982 to 06/1984

Ohio State Barber College of Ohio

Other

Barbering

columbus ohio

07/1991 to 06/1993

Berger Hospital

Other

HHA

circleville ohio

01/1983 to 01/1984

Ohio University Chillicothe

Other

Nursing and phyc

chillicothe ohio

2002 to 2005

state of ohio

Other

Chemical Dependency counselor Assistant CDCA phase 1 ohio

2019 to 2020



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