SANDRA JONES

(H) 623-***-**** adzgs8@r.postjobfree.com 8362 West Antelope Drive, Peoria, AZ 85383

SKILLS

Strong Medical & Work Ethics

Ability to keep composure under pressure or stressful situations

Ability to multitask between front office & back office

Non-judgmental, treat all patients the same with care & compassion

Good Communication skills oral & written

Provide excellent training for Medical Assisting Externs in Front/Back Office Procedures

Able to follow verbal & written orders given by physician

Ability to accept constructive criticism

Typing skills 45 wpm with accuracy

7 years Medical Assisting Instructor Back Office/Front Office

7 years CPR Instructor in Basic Life Support (BLS)

14 + years of experience in medical field as Medical Assistant

EXPERIENCE

BLS/CPR Instructor, Midwestern University, Glendale, AZ May 2022 – Present

Instructed Medical Students how to perform CPR on Adults, Child & Infant, how to attach AED to patients that have no pulse; cardiac arrest, how to utilize a bag mask device or face mask when administering rescue breaths

Instructed students how to relief a patient that is choking which includes adults, infants.

Medical Assistant Instructor, UEI College, June 2019-March 2021

Phoenix, AZ

Instruct students Front Office/Back Office procedures: Checking Patients In/Out, Collecting Copay/Balances, answering phones, triage phone calls, verify insurances, referrals, scheduling appointments, filing documents & entering patient demographics into the EMR system

Back Office procedures: administering injections, performing EKG's, venipuncture, obtaining vital signs, rooming patients, assist physician with minor surgeries

Medical Assistant, AZ Oncology/GYN, June 2018-September 2018

Phoenix, AZ

Roomed patients & obtained vital signs & entered information into Iknowmed EMR as well new patient's medical history information

Prep charts for the next day for clinic - printed up last progress notes, obtained radiology reports, pathology & operative reports, laboratory results

Called patients regarding radiology reports, or laboratory blood results

Rescheduled appointments in Centricity EMR system if necessary - only patients affiliated with our OB/Gyn team

Checked messages left on voice mail and responded to patient's inquires or symptoms after having surgery as well as called patients for post-op status after surgery

Assisted Nurse Practitioner with pap smears, internal vaginal examinations at 2nd post-op after surgery

Printed up orders for patients receiving blood work for the next day & addressed orders with Nurse Practitioner if needed to be completed

Sterilization of instruments, room preparation prior to clinic day

Assisted the Front Office Receptionist with phones & directed calls or took messages for appropriate OB/Gyn staff member on non-clinic days

Front Office/ Back Office/Lead Medical Assistant, Harshad Patel MD, PC, November 2014-June 2017

Glendale, Arizona

Performed all aspects of front office which included answering phones, scheduling appointments, checking patients in & out, verifying insurances, collecting co-pays & balances, handling medical record requests, entering patient demographics into the EMR system, scanning medical documents.

Assisted Back Office staff when needed by rooming patients, taking vital signs, performing EKGs, administer injections, reconciliation of patient medications, fill out lab/ x-ray orders with proper supporting diagnostic medical codes, handled all new & prescription refills.

Oversee that the office runs smoothly & patients are taken care of Trained Medical Assisting Externs in Front Office/Back Office Duties.

Back Office/Front Office Medical Assistant, Astra Medical, March 2008-April 2014

Sun City West, AZ

Performed all aspects of back-office duties which included handling all patient call backs, assisted physician with ear lavages, Pelvic & breast exams, handled all new prescriptions & refills, obtain prior authorizations, administered injections.

Performed lab tests PT/INR, Lipid Panels.

Called patients with lab/x-ray results.

Performed EKGs & Spirometry's & 24-hour Holter Monitors.

Helped front office with answering phones, filing charts, calling patients & reminding of appointments, checked patients In /Out and collected co-pays & balances.

EDUCATION AND TRAINING

Medical Assisting - Front, Back and Diagnostics, Phoenix Community College, Phoenix, AZ

BLS Provider Instructor – American Heart Association (AHA)

Contact this candidate