Customer Service Specialist

Robert Junge

*** ******* *****

North Tonawanda, NY 14120

716-***-**** *********@*****.***

Summary

Experienced remote customer service specialist with 10+ years of experience in the insurance, sales and technology industry. Proven ability to provide excellent customer service through phone, email, and chat.

Experience

Farmers Insurance

Depew, NY

June 2016- Present

• Provided excellent customer service through phone, email, and chat.

• Resolved customer issues in a timely and efficient manner.

• Troubleshooted technical problems.

• Maintained a positive and professional demeanor. GEICO Insurance Agency

Buffalo NY

Oct 2011- June 2016

• Provided excellent customer service through phone, email, and chat.

• Resolved customer issues in a timely and efficient manner.

• Troubleshooted technical problems.

• Maintained a positive and professional demeanor. Education

• Bachelor of Arts in Marketing & Entrepreneurship SUNY Plattsburgh

Plattsburgh, NY

References

• Available upon request.

Contact this candidate