Customer Service Full Time

Location:

Posted:

September 04, 2023

Ari Schreiber

Email: [adzgqz@r.postjobfree.com]

Summary

Experienced and skilled IT professional seeking a full-time job or internship in Information Technology.

Skills

- Refurbished desktops and laptops to optimal performance.

- Implemented networking and wireless solutions for improved connectivity.

- Developed and maintained websites to enhance online presence.

- Provided business technology solutions to streamline operations.

- Captured compelling photographs to visually communicate stories.

- Achieved sales targets through effective communication and persuasion.

Experience

**Geek Squad: CIA Senior Agent** (October 2022 - Present)

- Led a team of Geek Squad Agents, delivering technical support and exceptional customer service to over 700 clients monthly.

- Trained and coached agents to expertly repair and service devices, aligning with Geek Squad's high standards and Best Buy's Customer promise.

- Communicated department goals and company updates clearly, ensuring staff's awareness and alignment.

- Resolved escalated client service issues, offering tailored solutions that exceeded their expectations.

- Earned consistent praise from customers and management for optimizing efficiency and work quality.

**Best Buy: Microsoft Certified Advisor** (June 2017 - October 2022)

- Guided customers/businesses in discovering tailored technology solutions within the Microsoft ecosystem.

- Managed and resolved customer/business-related issues promptly, ensuring their utmost satisfaction.

- Maintained up-to-date knowledge of the latest Microsoft products and services.

- Trained fellow employees on the benefits and features of Microsoft products.

- Surpassed sales targets, survey benchmarks, and budget objectives through persuasive communication.

**RHW Surplus Sales: Product Marketing** (July 2016 - June 2017)

- Maintained product listings on e-commerce platforms like eBay and Amazon, optimizing visibility and sales.

- Conducted market research to identify trends and customer preferences, fine-tuning product offerings.

- Crafted compelling and accurate product descriptions and images to attract buyers.

- Managed customer inquiries, processed orders, and facilitated seamless transactions.

- Responded to customer feedback and continuously improved product listings.

**Ari Schreiber Studios: Photographer/CEO** (June 2013 - Present)

- Scheduled clients, attended events, and delivered top-quality services for diverse photography projects.

- Captured captivating images using professional equipment and software.

- Edited and enhanced photos proficiently with Adobe Photoshop and Lightroom.

- Established and maintained a captivating portfolio on social media platforms such as Instagram and Facebook.

Education

**Melvin Berman Hebrew Academy** - Graduate June 2013