Customer Service Security Officer
Resume:
Agustin Gonzalez
Bronx, NY
************@*****.***
EDUCATION
Bronx Community College CUNY
A.S Degree in Business Management
Expected Graduation June 2022
WORK EXPERIENCE
Elsies Rooftop Restaurant, Manhattan, NY July 2019- Present
Security Officer
Observes and reports activities and incidents, providing for the security and safety of the public.
Controls access to facility through the admittance process.
Check for unsafe conditions, security violations, blocked entrances and unauthorized persons.
Checked identification of all persons entering and exiting the facility
Recorded data, such as property damage, theft, violations or unusual occurrences and provided reports to the supervisor for appropriate action
Securitas Security Services USA-Yankee Stadium, Bronx, NY July 2017- Present
Special Event officer,
Secure premises and personnel by patrolling property, monitoring surveillance equipment,
Obtain help by sounding alarms
Prevent losses and damage by reporting irregularities, informing violators of policy and procedures; restraining trespassers
Uber, New York, NY March 2017 – June 2019
Driver
Ensured that customer arrived safely and timely to their destination while creating customer satisfaction.
Demonstrated ability to deal peacefully with unforeseen circumstances or delays and use advanced driving techniques to better improve time management and safety
Created Excel spreadsheet and maintained files to track mileage, maintenance, and miscellaneous expenses.
Star Electrical, Stamford, CT June 2018- July 2019
Electrician
Installed electrical apparatus, fixtures and equipment for alarm and other systems
Installed safety and distribution components (e.g. switches, resistors, circuit-breaker panels etc
Connected wiring in electrical circuits and networks ensuring compatibility of components
Performed effective troubleshooting to identify hazards or malfunctions and repair or substitute damaged units
Skills
Intermediate skills in Microsoft Word, Excel, and PowerPoint
Skilled at Internet research and navigation
Strong customer service and time management skills
Bilingual in English and Spanish
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