Customer Service Delivery Driver
Resume:
DeMarius Potts
Jacksonville, FL *****
adzgm5@r.postjobfree.com
Willing to relocate:
Authorized to work in the United States
Personal Statement
Highly motivator individual with excellent customer service and communication skills. Task driven, self -starter team player skilled in multi-tasking with attention to detail. Quick to learn new processes and procedures.
.
Work History
Toyota Parts Associates
Performance Personnel –Jacksonville, FL
July 2022 to Present
Responsible for picking parts from any warehouse zone, packing and securing parts for shipment to dealers
Completion of all appropriate paperwork; operate multiple types of powered industrial equipment; special projects as assigned and Inventory Maintenance
Provide excellent customer service to internal team members.
Property Field Adjuster
TelaClaims Jacksonville, FL
July 2022 (PRN)
Investigated and examined property damage to verify damage to assess repairs.
Provided notice of damage via reports and photos in order to note the claim in Merge.
Provided excellent and written communication to customer.
Delivery Driver
FedEx Ground - Jacksonville, FL
January 2021 to July 2022
Completed on time package delivery which included a deliver route of 150-200 package stops per day.
Fostered positive working relationship with customers by responding to questions and concerns while managing customer service issues with professionalism and an analytical approach.
Regularly exceeded daily delivery quota and assisted other drivers when needed
Kept detailed records of package delivery using tracking tool.
Worked independently in fast pace environment.
Key Carrier/Sales Associate
BlueGrace Logistics -Riverview, FL
July 2018 to July 2020
Cold called truckload carrier providers to fulfill commitments made to customers
Negotiate rates, Documented and communicated offers and Booked loads.
Communicated and acted on potential service failures or critical delays
Developed and managed carrier portfolio of “owned carriers”
Generated carrier capacity for targeted lanes from BG’s internally built database, as well as other outside sources the Carrier Rep has access to.
Pasco County Child Protection Intern
Pasco County Sheriff's Office - New Port Richey,
January 2019 to May 2019
Worked as an intern, interviewing children and families.
Conducted investigations of abuse, neglect, abandonment and/or special conditions for children.
Collected information through observation and interviews with the children, parents, relatives, and neighbors;
Assessed danger threats, child vulnerabilities and caregiver protective capacities in order to determine whether a child is safe;
Became certified in FL to practice child protection
Education
Bachelor's in Social Work
Saint Leo University - Dade City, FL May 2019
High School Diploma
University Christian School - Jacksonville, FL May 2014
Contact this candidate