Karen D. Bertsch

Roeland Park, KS *****

913-***-****

adzgkg@r.postjobfree.com

Summary of Qualifications

Employment Experience:

Data Entry Clerk

GDH/Cherokee Federal

July 2022-Present

● Enter correct demograhic information in the ISRP database Data Entry Clerk

Heart to Heart April 2021-February

2022

● Transferred names from a Excel spreadsheet

● Names were entered into a website

● Checked to make sure names and addresses were correct Emergency Dispatch Operator November

2014-October 2020

Johnson Controls

● Train new employees according to company guidelines and job specific skills

● Responsible for responding to calls from emergency and non-emergency assistance and in dispatching law enforcement, fire and rescues units

● Transmits and receives coded and conventional messages differentiates between routine, priority and emergency

● Assist with resolving alarm system issues in a timely and appropriate manner Quality Customer Service Representative May 2014-

October 2014

Mobile Medcare (contract)

● Provide professional support to patients needing durable medical equipment, offers excellent customer service and follow-through to ensure equipment was received

● Employ Excel to manipulate data and analyze trends Data Entry Analyst

January 2014- May 2014

HR Block (contradct)

● Audit financial data in the StarView system

● Research and resolve data integrity issues according to HR Block protocol

● Proven office and data entry skills, proficient in Microsoft Office applications Data Entry Engineer August

2013-December 2013

Glow Networks (contract)

● Accountable for updating cell site information in the NRM database, utilizes excel to manipulate data, perform data analysis in addition balances multiple spreadsheets

● Detail oriented and meticulous in the maintenance of all data entries Education:

Associates Degree in Business Administration

Kansas City Kansas Community College