Brittany Johnson

* **** ** **** *******, RI *****

401-***-**** adzg6j@r.postjobfree.com

Education

****-**** ****** **********

· Psychology major

· Minor in substance abuse

****- **** ******** **gh School

· Graduated with a 3.0 GPA in 2007

Took AP courses (English, History)

2003-2005 Warwick Veterans Memorial High School

· AP Courses

· 3.5 GPA

Work Experience

2017 - present

Citizens Bank, Richmond, RI

Universal Banker

Perform teller transactions

Responsible for large amounts of money

Account opening

Loan Processing

Customer Service

Reaching incentive goals

Always following proper procedures and policies

Ensuring operational procedures are followed by all employees 2016- 2017 Dunkin Donuts, Wyoming, RI

Restaurant Manager

· Cash handling

Training new employees

Delegating daily responsibilities

Up-selling products to customers

Handling product orders

Inventory of products

Making a weekly schedule

Meeting sales requirements

Performing multiple tasks simultaneously

2015-August 2016 Dunkin Donuts, Warwick, RI

Assistant Manager

· Cash handling

Training new employees

Delegating daily responsibilities

Up-selling products to customers

Handling product orders

Inventory of products

Making a weekly schedule

Meeting sales requirements

Performing multiple tasks simultaneously

April 2014-2015 Dunkin Donuts, Warwick, RI

Cashier/Crew Member

· Demonstrated excellent customer service skills

· Performed required daily tasks

· Assisted with inventory count

· Maintained store cleanliness

· Prepared food

Jan 2013-April. 2013 J. Arthur Trudeau Memorial Center, Warwick, RI Direct Support Professional

· Managed client caseload of autistic adolescents

· Encouraged clients to work towards gaining independence

· Assisted clients with developing skills needed for everyday life

· Coached client on how to manage money

· Helped client develop effective communication skills

· Assisted clients with daily routine

· Provided home visits and transportation out into the community Jan 2013-April 2013 Seven Hills Foundation, Woonsocket, RI Direct Support Professional

· Managed client caseload of autistic adolescents

· Encouraged client to gain sense of responsibility and independence

· Assisted clients with developing skills needed for everyday life

· Attended Special Olympics with client and family

· Participated in client's family outings and activities

· Provided home visits and transportation out into the community Oct. 2010- Feb. 2012 Community Counseling of Bristol County, Attleboro, MA Recovery Partnership Counselor

· Transported patients to and from appointments

· Administered medications

· Certified in CPR, First Aid, and medication administration

· Assisted with daily routine

· Encouraged clients to develop skills necessary for independent living

· Supported clients with gaining a sense of responsibility

· Performed household tasks such as cleaning and grocery shopping June 2009- Oct. 2010 Captain Nemo's Submarine Shop, Coventry, RI Cashier/ Sandwich Artist

· Answered phones and took orders

· Demonstrated excellent customer service skills

· Prepared food

· Maintained store cleanliness

May 2006- Mar. 2009 Coventry Seafood Inc., Coventry, RI Waitress/Cashier

· Answered phones and took orders

· Demonstrated excellent customer service skills

· Sold food to customers

· Maintained store cleanliness

· Waitressed

Skills

Able to work under pressure

Multi-task effectively

Strong customer service skills

Basic computer knowledge

Motivated

Intelligent

Eager to learn

Follows directions effectively

References

Paul Moone - 401-***-****

Ciarra Hayward - 401-***-****

Robin Bricker - 401-***-****

Cathy Moore - 401-***-****

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