Kijana Glispery

Washington, DC

adzg0g@r.postjobfree.com

+1-202-***-****

Work Experience

Lead Pharmacy Technician

Bellevue Pharmacy - Washington, DC

**** ** *******

• Print and fill prescription requests for delivery, pickup and automatic refill.

• Assist with maintaining cleanliness and organization of Pharmacy.

• Engage with patients by working to resolve their issues in a timely and efficient manner and answering questions to ensure a positive customer experience.

• Update patient files with insurance information, immunizations and other relevant medical information in accordance with HIPAA guidelines.

• Resolve billing discrepancies and insurance errors, including following up on prior authorizations, in a timely and efficient manner.

• Assist and support pharmacy with inventory management tasks such as ordering prescriptions, unpacking deliveries and pulling expired prescriptions from active inventory.

• Assist with required local and federal reporting guidelines for administering controlled substances. Pharmacy Technician II

George Washington Hospital - Washington, DC

2017 to 2019

• Assisted the pharmacists in preparing and distributing medications.

• Maintained the drug inventory and maintenance of records.

• Performed pharmacy technician function in accordance with standard written procedures, guidelines and state and federal regulations.

• Verified and authorized medication prescriptions with insurance companies.

• Trained new employees on pharmacy duties and procedures. Pharmacy Technician

State Pharmacy - Washington, DC

2014 to 2016

• Assisted the pharmacist in the performance of Pharmacy Department duties in accordance with company policies and procedures.

• Managed prescription database.

• Answered multiple telephone lines and multi-tasked to ensure customer satisfaction.

• Delivered DME supplies to patients in a timely manner.

• Verified prescriptions with insurance companies. Pharmacy Technician

AIDS Division - Washington, DC

2012 to 2014

• In accordance with state and federal regulations, assisted the pharmacist in the practice of pharmacy.

• Accurately entered prescriptions into database.

• Contacted physicians to correct and authorize prescriptions.

• Safely handled ADAP/Medicaid medication from state. Lead Pharmacy Technician/Inventory Specialist

CVS Pharmacy - Bethesda, MD

2000 to 2012

• Organized prescription orders on the counter in order of priority.

• Retrieved labels from the printer; arranged paperwork, labels, monographs, and bags; used appropriate stamps and notes; and retrieved stock from the shelf.

• Performed phone and face-to-face customer service functions such as greeting customers, taking in refill requests, new prescriptions, patient demographics and insurance information.

• Contacted physicians for refill authorizations and pre-authorizations.

• Troubleshoots patients' questions and concerns.

• Prepared prescriptions for dispensing: counted and verified medication, labeled vials appropriately, and prioritized customers.

• Processed cash, check, credit card, and payroll deduction transactions; secured appropriate signatures; ensured compliance with HIPAA requirements.

• Performed other duties as assigned (including filing prescriptions, filling vials, ordering supplies, etc.). Education

Prospect College - Washington, DC

2016

Skills

• Microsoft Office Suite (Outlook, Word. Excel, PowerPoint, Access)

• HBS Software

• Medical Billing and Coding Software

• USPS, UPS, FedEx, DHL Mailing Services

• Pharmacy Technician Experience

• Insurance Verification

• Medical Terminology

• Medical Records

• Data entry

Certifications and Licenses

Pharmacy Technician Certification

PTCB Certification

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