System and Network Administration

SHELIA G HOMEHOUANE

***** ******** ** - ***********, ******** 20120 - 571-***-**** - *********@***.***

QUALIFICATIONS SUMMARY

Top Secret/SCI clearance (Last active June 2022)

Experience installing configuring, monitoring and maintaining Cisco Routers (models 861, 2801, 2811, 2901, 2911, 3845, 3945, 4331), Cisco ASA Firewalls (models 5505, 5508, 5510, 5520, 5545-X), Cisco Catalyst Switches (models 2950, 2960, 2960-X, 3560, 4948, 4948E)

Experience installing, setting up and maintaining network servers as well as associated databases and software (e.g. Orion Solarwinds, InterMapper, Mcafee ePolicy Orchestrator (EPO), Microsoft SQL, Cisco Secure Access Control (ACS), Cisco Identity Services Engine (ISE) and Windows Server Update Services (WSUS)

Proficient at creating, reading, designing and maintaining network drawings and site floor plans

Capable of building and maintaining virtual servers and workstations using Microsoft’s Hyper-V and VMware

Capable of installing, operating, maintaining, configuring, troubleshooting, and repairing WAN systems and end-user devices, circuits, cables, components, software and connectivity

Capable of working independently or in a team environment

WORK EXPERIENCE

GCI, INC, RESTON, VA

Network/System Administrator, Nov 2014 – Jun 2022

Monitor, Maintain and update network equipment supporting backbone between two CONUS sites

Build, update and maintain virtual servers using Microsoft’s Hyper-V and VMware

Responsible for building, updating and maintaining Microsoft Windows and Linux servers (i.e., Scientific Linux & CentOS) and Windows workstations on a closed network

Create and update user accounts and provide access to network files/folders, servers and network equipment (i.e., Cisco routers, switches and ASAs) as approved by program managers

Design, create and implement Group Policy using Windows Domain servers

Provide on-call support to troubleshoot network problems/outages or server failures

Network Engineer, Feb 2008 – Nov 2014

Responsible for monitoring and maintaining communications to over 20 sites at both CONUS and OCONUS locations

Plan, coordinate, and implement network security measures to protect data, software, and hardware

Evaluate network designs to determine whether customer requirements are met efficiently and effectively

Coordinate installations, network operations, maintenance, repairs, or upgrades with customers and project team leads

Participate in network technology upgrades or expansion projects, including installation of hardware and software and integration testing.

Develop and write procedures for installation, use, or troubleshooting of communications hardware or software

Develop conceptual, logical, or physical network designs and maintain network documentation as network changes

Responsible for tracking the budgets of twelve projects totaling over six million dollars

Tactical Communications Officer, May 2006 – Dec 2007

Provide tactical radio training to government officers deploying on overseas assignments

Respond to field requests for fixed or mobile tactical communications equipment

Work with vendors to attain equipment price quotes and submit orders for government procurements

Research, test and implement new technologies that better meet the customer’s requirements

Train users on the operation of tactical communication systems

ACET, INC., HERNDON, VA

Network Design Engineer, Aug 2003 – May 2006

Responsible for creating, updating and maintaining engineering drawings for over 200 field sites

Ensure government approved drawing standards are met

Propose changes and recommendations to improve drawing standards

Responsible for coordinating all drawing creations, revisions and updates with field personnel

Create, update and maintain templates and ensure they are readily available to technicians and support personnel

COMPUTER SCIENCES CORPORATION, FAIRFAX, VA

Project Manager, Feb 2003 – Aug 2003

Submit engineering proposals

Ensure support for client prioritized requirements and that target in-service dates are timely and cost effective

Take a pro-active approach in satisfying client telecommunications tasking, which require quick reaction implementation

Provide sound engineering recommendations that are cost efficient and include resources and capabilities to support estimated growth over a five-year project cycle

Maintain strong professional relationships with clients located both in CONUS and overseas

Field Technician, Jul 2000 – Feb 2003

Responsible for integrating, installing, and testing telecommunications systems comprised of the N.E.T. Promina, the General Data Comms, Hughes Black Packet Switches, Cisco Routers, GPS receiver, CSUs, modems and cryptographic devices in accordance with system schematics and drawings

Liable for fabricating and dressing signal cables (copper and fiber) in accordance with all applicable standards

Responsible for installing conduit infrastructure for signal and power in accordance with written Department of State standards

Responsible for coordinating activations and cutovers with site customers, government relay stations, and local and long-distance carriers

Plan for future installations by visiting sites and drafting proposals for communication upgrades

CENTURY TECHNOLOGIES/CACI INC., BELTSVILLE, MD

Technical Controller, Aug 1999 – Jul 2000

Delegate daily job assignments to fellow shift members and follow-up on all assignments to ensure, quality, accuracy and completeness

Responsible for the orientation and training of new personnel assigned to shift

Liable for the programming, configuring, wiring, testing, troubleshooting, and repairing of WAN systems and end-user devices, utilizing the N.E.T. Promina, the General Data Comms, the Timeplex, and Hughes Black Packet Switches

Coordinate and lead the troubleshooting of government leased lines between end users and commercial carriers

Brief Contractual and State Supervisors on the progress of all trouble and installation tickets at the beginning and ending of each shift

Responsible for tracking reported problems using the REMEDY system

U.S. ARMY

Microwave Systems Operator/Maintainer, Aug 1994 – Aug 1999

Responsible for the installation of data and voice circuits supporting the battalion LAN system

Monitor, test and troubleshoot to ensure timely response to analog and digital communications

Maintain, repair, and install radios, telephones, printers, fax machines, computers and power supplies

Schedule, prepare, and implement training for fellow shift members

Report to the Defense Information System Agency (DISA) for the technical control and satellite facilities

Cross-trained and worked as a Telecommunications System Operator and a Satellite Systems Operator/Maintainer

EDUCATION

STRAYER UNIVERSITY, MANASSAS, VA

Bachelor of Science in Internetworking Technologies, Aug 2008

FREDERICK COMMUNITY COLLEGE, FREDERICK, MD

Associate of Arts Degree in General Education, May 1999

U.S. ARMY SIGNAL SCHOOL, FT. GORDON, GA

Microwave Systems Operator/Maintainer Course, Jul 1995

U.S ARMY, FT. LEONARD WOOD, MO

Army Basic Training, Oct 1994

Contact this candidate