Customer Service Environmental Services

Cristy Major

**** **** **., ******** ** ***** – 209-***-**** – ***************@*****.***

Objective

Hard-working, detail-oriented individual, looking to secure employment in which I may utilize my current skills and training, obtain my CNA and contribute to a successful company/team.

Experience

HUC/Tech

Kadlec Regional Medical, Richland, WA

December 5th – Present

Under the direction of the Manager/designee performs a variety of duties related to the clerical and receptionist activities of the department and serves as the focal communication source in the nursing station and/or reception area and performs related duties as assigned. Assist in patient care as assigned, such as vitals, glucose checks, and feeds.

Housekeeping Technician

Kadlec Regional Medical, Richland, WA

December 20th – December 3rd

Under direct supervision, performs daily cleaning tasks for patient and resident rooms, nursing stations, lounges, restrooms, offices, clinical areas, non-clinical areas, and any other areas assigned in accordance with standard procedures of the Environmental Services Department and in accordance with Kadlec standards and objectives. Performs a variety of functions related to environmental services of the Medical Center and its ancillary buildings. These functions will include cleaning and sanitizing patient rooms and the Operating Rooms, bathrooms, linen distribution, cleaning office and public areas, gathering and disposing of trash.

Field Data Collector

Retail Data LLC, Los Banos, CA

November 2017 to April 2021

Uses handheld data collection devices to record product unique codes, accurately enter unique price(s), and appropriate attributes based on individual client collection criteria.

Downloads lists(s) required for collection based on the type of data collection equipment and audit type.

Transmits data collected on day of collection, with accurate work date, store time and drive time.

Utilizes web-based Field Portal to check work schedule and verify successful transmission(s).

Responsible for assisting on any job assigned, including but not limited to: Undirected Category checks and full books, Directed Item Lists, Lapel Checks (Undirected and Directed).

Responsible for the timely taking and passing of the Data Collector Certification Test(s) in order to be eligible for continued employment and bonuses.

Bank Teller

Wells Fargo Bank, Los Banos, CA

September 2009 to October 2015

Assists customers by providing exceptional customer service, accurately and efficiently processing their transaction

Engage in conversation with customers by actively listening and asking questions.

Introduce customers to other Wells Fargo team members, as appropriate, to proactively help meet their financial needs.

Inform customers of self-service digital options (as appropriate) to make banking easier for them.

Follow policies and procedures to minimize risk.

Maintain a cash drawer, including cash handling and balancing

Majority of time spent completing Teller transactions for customers (withdraws, deposits, payments)

Education

Santa Cruz Adult Education, Santa Cruz, CA 1994

World Wide Education Services, CA 1996

Leadership

Los Banos PAL – team mom and/or coach 2009 to 2020

Los Banos Wildcats youth football and cheer – team mom and/or coach 2017 to 2020

Certificate

BLS – November 20, 2022

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