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Customer Service Call Center

Location:
Spring, TX
Posted:
September 03, 2023

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Resume:

Pat A. Rivers

***** ****** ***** **** ******, Texas 77386

713-***-**** adzfu5@r.postjobfree.com

Summary

Customer Service ~ Negotiations ~ Inside & Outside Sales

It is my expressed desire to start a new chapter in my life. With a lifetime of experiences, I’m confident I can handle the skills set forth for employment as a Remote Solar Sales position.

Experience

Walmart – Customer Host May 2019 to present

Meet and greet customers as they enter and leaving the store

Home Depot – Sales Associate August, 2018 to May, 2019

Appliance Sales.

Responsible for merchandising the department with keeping shelfs stocked and all holes filled.

Using First Phone to scan merchandise verifying price and location is correct.

Carmax – Sales Consultant July, 2016 to July, 2018

Providing exceptional service throughout the customer’s experience

Communicating effectively both in-person and over the phone to discover the customer’s wants and needs

Navigating and using various provided computer programs as selling tools.

Aon Hewitt Retiree Health Exchange – Licensed Benefit Advisor May, 2014 to June,2016

Provide Medicare education, conduct needs analyses, and sell/enroll retirees into appropriate Medicare health and prescription drug plans.

Provide assistance, in a consultative sales approach, educating pre-qualified clients, in an inbound/outbound call center environment.

Pension De-Risking assignments

Home Depot – Flooring Sales May, 2013 to MAY,2014

Sell flooring products: carpet, wood, laminate, vinyl and tile

Work in a fast pace showroom warehouse

Proficient working with all Home Depot computer programs

Gulf Coast Portable Buildings – Owner June, 2010 to February, 2013

Owner Dealer for Graceland Portable Buildings®

Received Wyman Award for Top Sales in Texas 2010

Cook Portable Warehouses – Dealer Manager April, 2009 to April, 2010

Managed a Dealer Network that represented the companies portable buildings

Realigned Territory inventory to achieve forecasted objectives

Hendee Enterprises – National Manager June, 2007 to April, 2009

Increased Garden Center sales 152% to ACE, True Value, Do-It-Best and Independent Garden Centers. Developed strong relationship with AAFES / NEXCOM installing and maintaining garden center structures at their BX/PX Exchanges.

Introduced new product for distribution through the Co-ops of ACE, True Value, Do-It-Best and also through select Independent Garden Centers.

Tuff Shed – Area Sales Manager January, 2003 to June, 2007

Led sales in the Houston area by servicing the Home Depot account.

Evaluated the feasibility and implemented satellite selling centers at selected Home Depots. This program was highly successful and still in use today.

Earned entry to the Million Dollar Club for outstanding service

Skills

Insurance License: Texas,

Proficient W/MS Office Products, Outlook, Lotus Notes, CS Pro

Consultative Selling Skills

References

Ender Aguiluz 281-***-****

Diana Villarreal 281-***-****

John Stubee 281-***-****



Contact this candidate