Quality System Management

Bruce Nagel Quality Management

614-***-**** *******@*****.*** Hazel Park, MI

A versatile, driven quality management professional with a passion for developing manufacturing organizations to reach their full potential. Specializing in quality systems, auditing, and continuous improvement. 17 years experience in diverse quality system standards and manufacturing industries including ASME nuclear, defense, and heavy equipment.

Experience:

ISO 9001 / AS 9100 / ASME Section III / NQA-1 quality system management; audit and corrective / preventive action (CAPA) systems; root cause analysis; continuous improvement; supplier management and auditing; contract review; management review; Process FMEA; Lean manufacturing and kaizen process improvement in cross-functional teams

Accomplishments at Energy Steel and Supply:

Triennial renewal of ASME Section III stamp certifications: N, NPT, NA, NS

Addressed findings from the 2022 NRC Inspection with corrective actions and responded to the NRC for closure

Successful 2023 NIAC triennial audit – 2 minor deficiencies

Oversaw dimensional CMM purchase and install to replace failing unit

Hired QC dimensional inspector to fill a critical role in the department

Resolved gaps in the quality program that developed from loss of personnel and organizational knowledge due to a 2021 facility relocation

Implemented robust personnel qualification tracking and addressed records gaps that had developed

Maintained critical functions despite extended personnel medical absences including performing frequent source inspections at vendors Accomplishments at Custom Alloy Corporation:

Supported transformation of the organization in a pivot from oil and gas transmission customers to an emphasis on defense industry

Built team cohesion and supported personnel development through a period of significant turnover and expanding needs of the defense customer base

Overhauled traceability, non-conformance, detrimental material and NOFORN information controls to meet defense customer requirements – implemented weekly MRB meetings to resolve non-conforming material

Implemented positive product release for shipment Employment History:

Quality Director – Energy Steel & Supply (Rochester Hills, MI) Jan 2022 – Jul 2023

Managed quality program for ASME Section III and 10CFR50 App. B / 10CFR21 Safety-related product

Maintained approved suppliers database and assisted with NIAC vendor audits

Managed contracted NDE Level III, lead auditors, source inspectors and Authorized Nuclear Inspector

Oversight of: QC inspection dept. (dimensional and NDE) and the calibration program, product certification and traceability controls

Responsible for: non-conformance controls, corrective/preventive action, vendor quality management and quality program management reviews Employment History (continued):

Quality Director – Custom Alloy Corporation (High Bridge, NJ) Aug 2019 – Sep 2021

Oversight of: ISO 9001 quality systems, inspection program, traceability and non-conformance controls, product certification, vendor quality management, detrimental material and FOD/FOE controls

Managed: corrective-preventive action, internal and vendor audit programs, NOFORN information security compliance, visitor security program and quality personnel development

Quality Director – Jorgensen Forge (Seattle, WA) Jun 2016 – Jun 2019

Hired as Quality System Manager June 2016, promoted to Director Oct. 2016

Managed: AS 9100 quality systems, inspection program, marine product welding engineer, MRB and non-conformance control, product certification and NADCAP Heat Treatment certification, corrective-preventive action, audit program, NOFORN and detrimental material controls

Reduced rate of corrective actions from external audits and customer complaints by 50% through root cause analysis and systemic resolution

Maintained a quality system meeting Navy nuclear program, ASME nuclear and aerospace requirements including NADCAP heat treat

Improved cohesion and built teamwork within the Quality department through coaching, team meetings and direct leadership

Quality System Manager – Beretta USA Corp. (Accokeek, MD) Feb 2014 – Jun 2016 Managed the ISO 9001 quality system, internal audit program and corrective- preventive action system, management reviews; responsible for environmental and OSHA safety compliance

Quality Engineer – Sivyer Steel Corp. (Bettendorf, IA) Apr 2013 - Jan 2014 Molding process control and continuous improvement; supervised molding and evaluation of new product; supervised visual inspectors and final shipment inspection; developed / updated visual part-specific process work instructions Quality System Engineer – Harrison Steel Castings Co. (Attica, IN) Jun 2011 - Apr 2013 Production process and office process improvement heading up cross-functional teams using FMEA methodology; internal auditing; additional continuous improvement projects and problem-solving as part of the QA team Foundry Process Engineer – Columbus Castings (Columbus, OH) Nov 2005 – May 2011 Developed from a start in Document Control to work in quality system improvement, internal auditing, molding process improvement, technical contract review, process FMEA development, and various metallurgical work

Education and Certifications:

B.F.A. Miami University, Oxford, OH

AS9100D / ISO 9001:2015 Lead Auditor – Quality Management International NQA-1 Quality Assurance Requirements for Nuclear Facilities course– ASME NQA-1 / NCA-3800 Lead Auditor course – Axeon Corporation ASME Section III Divisions 1 and 5 training – Becht Engineering 30-hour OSHA Compliance course

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