EVONY RUTH

BOBOYO

CAREGIVER

I'd like to secure a responsible career that will utilize and

enhance my knowledge and skills while making a significant contribution to the success of the company.

Experience

March 9,

2020 -

Present

Optum Global Solutions Inc. Real

Time Analyst

Before this promotion becoming an RTA,

i also work as an advocate assisting

members with their concern in Health

Insurance about Prescription, coverage

and Benifits from October 2019 to March

2020.

Now my role is a Real Time Analyst we

are responsible for constantly

monitoring the required vs actual

Headcount, as well as the use of

auxiliaries. Attendance monitoring and

tagging. Creates and updates specific

reports related to productivity and

metrics from the assigned account. We

are also responsible in

updating/correcting skills and End of Day

reports.

July 2017 -

September

United Arab Emirates - Dubai

Domestic Helper

Contact Me

+639*********

ruthypriority@gmail.c

om

Block 1 Lot 16

Mahogany St.

Greenbreeze Village 1

Langkaan 2

Dasmarinas

Cavite,Philippines

skype: ruthy_bee

Awards

Mcdonalds McSmile

Award - June 27, 2007

Teleperformance - Five

Keys Recognition for

Great Customer

Experience - April 20,

2016

Optum Global Solutions

Inc. - ICRIP Ambassador

(For Exceptionally Good

and Sustained

Performance Yielding

Significant Business

2019

Task and responsibilities: Cleaning and

reporting any safety hazards to the

homeowner or manager in charge.

Vacuuming, sweeping, emptying trash

cans, dusting shelves, cleaning windows,

and mopping floors, change linens, wash

dishes, food preparation and ironing and

laundry.

September

14, 2015 -

January 7,

2017

Teleperformance Inc. Customer

Service Representative

Customer Service Representative is the

first person most customers

communicate with when they have a

problem. The Customer Service

Representative must handle complaints,

provide appropriate solutions for

customers, and follow up to resolve any

issues their customers.

The account that we handle is JP Morgan

Chase and I work as a Fraud Specialist

we are the once who help members in

blocking and un blocking their credit

card, replacement and make sure every

account is safe.

October 6,

2014 - June

19, 2015

Sutherland Global Services

Customer Service Representative

Customer Service Representative is the

first person most customers

communicate with when they have a

problem. The Customer Service

Representative must handle complaints,

provide appropriate solutions for

Impact and Customer

Recognition) - December

2019

Skills

Knowledge in Microsoft

Word, Excel, Powerpoint.

Knows how to use

Outlook.

Basic skills in painting.

Team player, Competent

and willing to be trained

to take new challenges.

Languages

English

Filipino

Interest

Music, Travelling, Sports,

Movies, Foods, Cooking

and Gardening planting

vegetables.

References

Jam Zalamea

Optum Global Solutions

Inc. Work Force

Department

Real Time Analyst

+639*********

adzfm5@r.postjobfree.com

m

customers, and follow up to resolve any

issues their customers experience.

What we mostly do is account

maintenance, 30% up selling and other

concern regarding Quickbooks.

January 30,

2007 -

September

30, 2007

McDonald's Company Service

Crew/Cashier

Greeting customers, preparing food,

placing food items on trays, adding

napkins and condiments, recommending

products, promoting special deals,

collecting payments, and keeping the

work area clean and organized.

March 1,

2009 - March

8, 2009

MISSIONARIES OF THE POOR,

SISTERS, INC. OJT On Caregiving

Course

Training for Caregivers which serves

orphaned, neglected, abused and

handicapped children.

March 9,

2009 - March

14, 2009

DR. NILO O. ROA MEMORIAL

FOUNDATION HOSPITAL OJT On

Caregiving Course

Training course on caring for

Hospitalized Patients.

Vital sign monitoring.

Cleaning wounds.

Report unnecessary situation from the

patients.

Education

2008 - 2009 University Of Nueva Caceres

Kristel Rosales

Optum Global Solutions

Inc.

Work Force Department

Real Time Analyst Lead

+639*********

Leslie Armillo

Optum Global Solutions

Inc.

Work Force Department

Real Time Analyst Lead

+639*********

adzfm5@r.postjobfree.com

m

Caregiver - Vocational

2002 - 2006 Naga View Adventist College High

School

Trainings

July 6, 2008 -

July 13, 2008

Health Line Review Medical

Therapeutic Massage

December

14, 2008 -

Bicol Institute Of Holistic Therapy,

Inc Cardiac Rehabilitation & Chest

Theraphy: Postural Drainage

Contact this candidate