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Customer Care Service

Location:
Riyadh, Saudi Arabia
Posted:
September 03, 2023

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Resume:

UWAFILI ABRAHAM

Al-karj Riyadh,Saudi Arabia

TEL : +966*********

EMAIL: adzflr@r.postjobfree.com

PROFILE SUMMARY

A young excellent worker,determined to enhance any organization,with internal passion to initiate new ideals, able to work independently and as a team.

CAREER OBJECTIVE

A highly self-motivated and goal oriented individual seeking a challenging role wherein my abilities, superior communication skills, detailed oriented personality and ability for team work can be utilized for organizational growth.

KEY SKILLS

Effective team player with sound work ethic

Excellent verbal and non-verbal communication skills

Goal getter with strong problem solving ability

Ability to work without supervision and under pressure

WORK HISTORY

administrative SUPPORT ASSISTANT

THYPHA LTD NIGERIA 5/6/2017

answered phones, disseminated messages, listen to customers’ concerns, issues and questions,resolve customers’ concerns and answer customers’ questions to my best ability,maintain a positive attitude and calmly respond to customers’ complaints,open new customer accounts,maintained conference and training room calendar edit,format and draft documents such as reports and budgets.

interact with customers to address their concerns.

Attract customers by promoting the product and company positively

.Recommend possible products to meet the customers’ needs

Refer issues and questions to managers if necessary

Prepare product and customer reports by gathering data collected during customer

interactions

CUSTOMER CARE SERVICE

MTN e-Library connect ABU ZARIA MTN-NIGERIA

answering phone calls and responding to emails massages

providing information about products/service managing incoming calls and customer service inquiries

generating sales leads that develop into new customers identifying and assessing customer needs to achieve satisfaction. responding to customer questions and complaints, and walking customers through basic

troubleshooting or setup processes

Fork-Lift Operator

Bunyan Industrial LTD Saudi Arabia

responsible for operating forklifts

moving goods around warehouses and other industrial sites 10\2\2022 to current

using forklifts to unload deliveries stacking boxes for storage

moving wooden pallets around the warehouse.

Identify damages and report shortages or quality deficiencies

Transport raw materials to production workstations

Locate and move stock of products to pallets or crates for storage or shipment. loading and unloading warehouse material

Material LOADER

Bunyan Industrial LTD Saudi Arabia 10/2/2021

load and unload trucks

operate machinery and keep records of items loaded

unloaded into the warehouse

working collaboratively with a team to ensure all processes loading run smoothly and

efficiently.

bundling packages prior to loading.

operating hand trucks for loading of individual packages.

unloading incoming shipments from shipping trucks and transporting to warehouses.

logging inventory.

recording changes to scheduled shipments.

SCRAP LOADER SUPERVISOR

Yongxing Steel Company Benin city Nigeria 4/3/2019

ensure that all crap are off loaded carefully into the crap yard

follow all established safety guidelines,environmental, and routine procedures specific to the crap yard

Ensure that all incoming scrap is scanned for radiation and that all material that fails the scan is quarantined

and the appropriate personnel are notified

operate the loader and/or the material handler to assist in loading and unloading scrap material

ensure that all incoming scrap inspected against quality, and environmental standards and

appropriate

deductions and downgrades are applied

inspect and verify scrap for grade

ensure that all outbound materials meets safety and quality standards.e and quality. Identify

deductions and downgrades detect and report faulty material, environmental hazards, safety, and/or improper operation of

plant equipment or machinery participation in daily safety routine

EDUCATION

Bachelor of science Library and information science

Ahmadu Bello University Zaria Nigeria 2015

Customer care MTN Connect e-library databases

1/7/2017

National Youth Service Corps ( NYSC ) Nigeria 2016

National Driver’s Licence Nigeria 2014

Senior Secondary School Certificate ( SSCE ) 2010

First School Leaving Certificate

SKILLS

Computer Programmer

Information security manager

Data analist

Aplication analyst

HOBIES

Reading



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