Brinda Kuppili

adzfkm@r.postjobfree.com 530-***-****

Open for relocation anywhere in USA

Skills

** ***** ** ************ ******* experience in Software Testing Industry.

Experienced in Verification and Validation Testing as well as Test and Evaluation.

Worked in Health, Aviation, Education, Superannuation, Australian Defence, Telecommunications and Australian Government domains.

ISTQB and HIPAA Certified.

Experience testing various applications/systems including COTS, SaaS, Biometrics, IVR, CSS, Cloud Technologies – DevOps, AWS, CI/CD Frameworks.

Performed testing on Content Management Systems (CMS), Salesforce, Rostering and Work Force Management, Medical Devices, Medical Systems and Customer Relationship Management (Dynamics CRM, SAP CRM, ServiceNow) systems.

Worked extensively on Waterfall, V-model, DevOps and Agile (TDD/Sprint/Scrum/Scaled, SAFe) Methodologies.

An Australian Citizen with current active Australian Government Security Vetting Agency (AGSVA) Negative Vetting Level 2 Security Clearance.

Working knowledge of Prince2 and PMBoK principles.

Well experienced with SDLC, Testing Life Cycle and Defect Life Cycle.

Well versed in performing End to End testing including System, Integration, UAT, Regression, Performance and Post Verification Testing.

Manage and govern all functional and non-functional testing.

Experienced in using project and test management tools like Azure DevOps, HP QC/ALM, TestRail, Mantis, Rational Tool Suite, Atlassian Jira/Confluence, Load Runner and Microsoft Excel sheets.

Experience in API testing of Web Services and Portals involving Swagger and WSDLs.

Hands on experience in Mobile Applications end to end, functional, & Testing on Android/IOS platform testing.

Experienced in testing on macOS, Windows and various mobile devices including WCAG (Accessibility Testing).

Experienced in writing basic SQL scripts to generate reports from HP ALM and Azure DevOps as well as for preparing test data for projects where Databases are present.

Experience with vendor-driven, procured, and in-house built solutions.

Documentation of guides and templates of the Test Items, Test Procedures and Test Processes for sharing knowledge between the Test Team and for future references.

Proven ability in forging effective, ongoing relationships with diverse stakeholders, from Technical leads through to executives and business owners.

Liaise with Business and offshore vendors to seek approval on testing scope and assist in data preparation and resource forecasting for the testing phase.

Provide test support for the system throughout its life cycle including Release management, during UAT, ongoing systems operation and during the production implementation.

Capable, a great communicator, a driven leader, and a diligent individual.

Managed individually critical projects from the Requirements Phase to Release.

Mentor and support Junior Testers, End-Users, and Non-Technical people during the testing training sessions.

Produce quality test deliverables including Test Estimations, Test Strategies, Test Plans, Test Completion reports and other key testing artefacts.

Performing testing tasks on multiple projects which run concurrently and competing deadlines.

Knowledge of ISO 27001, ISO 27017 and CISM.

Conceptual understanding of the MITRE ATT&CK framework.

Experience

Sysintelli Inc., San Diego (Mar 2023 to Current)

Test Lead/Manager

Testing tools: Atlassian Jira, HP ALM, LoadRunner

Environment: Web-Based EMR Solution on Cloud Computing Technology, Salesforce CPQ

Project: Based on the growing demand for new software in the medical industry and the new initiative of the US government for EMR (Electronic Medical Records), Sysintelli Inc. started analyzing the demand for a software product which improves the accuracy of the medical practices especially for doctors. MedIntelli gives the complete end to end solution starting from appointment schedule to end billing to all the physicians. It is an integrated solution which gives a complete solution of Electronic Medical Records (EMR). Utilizing Salesforce CPQ to provide services and billing accordingly.

Key Responsibilities:

Develop Program Test Strategy, Test Plan, Test Approach, Requirement Traceability Matrix, Test Objective Matrix, Test Summary Reports, Test Estimates, Test Scripts, and Weekly Status Report for MedIntelli.

Design and execute the manual test cases using HP ALM.

Log, Manage and Resolve the issues using Atlassian JIRA.

Capture requirements and assign tasks to specific user in Confluence.

Prepare manual test scripts specific to MedIntelli while also being actively involved across all phases of test including System Integration, User Acceptance Testing, PVT, Data Migration, Performance testing, Usability and Regression testing.

Perform end to end testing on Salesforce CPQ to ensure the patient and healthcare providers journey is flowing smoothly from booking service until appropriate billing.

Analyze backend testing procedures and develop SQL scripts to validate the data of various modules of MedIntelli.

Analyze defect tracking system and develop procedures to track the software bugs.

Work in a Hybrid Agile environment.

Interact with internal and external stakeholders such as Project Managers, Business Analysts, Developers, Business Users and Product Owners on regular basis for MedIntelli.

Manage software releases into different test environments (Dev, ST, SIT, UAT and Production) and update to customers and stakeholders on regular basis.

Work closely with development teams, vendors, and participate and contribute to the implementation of CI/CD.

Secure and Innovate Group – Defence (Royal Australian Air Force) (Oct 2022 to Mar 2023)

Test and Evaluation Manager

Testing tools: Atlassian Jira, Microsoft Excel

Environment: Microsoft Flight Simulator X Steam Edition, Varjo High Fidelity Virtual Reality Headset, Hands on throttle and-stick (HOTAS), Displays, Buttons/Switches, Windows 10, IOS

Project: Jericho - Mixed Reality PC-21 Cockpit Procedural Trainer (Proof of Concept - Demonstrator)

Defence is seeking the development and demonstration of a PC-21 aircraft MR-CPT demonstrator that highlights varying levels of immersion for training and assessment of pilot candidate skills using modern synthetic technologies with maximized system reliability and efficiency. S&IG’s PCTS solution demonstrates that a high-fidelity synthetic training environment is possible, and that the deployment of Mixed Reality (MR) and advanced integration software can enhance ground-based training for ADF pilot basic and intermediate courses and complement existing flight training.

Key Responsibilities:

Plan and create Test and Evaluation Master Plan specific to the demonstration version of the Jericho project.

Created Verification Cross Reference Matrix (VCRM) with mapping to User Stories and Testcases for Alpha and Beta Testing.

Perform walkthrough of VCRM and test results to the end-users i.e. Jericho Project Manager and QFI (Qualified Flight Instructor).

Work very closely with system engineers and developers on a daily basis.

Provide updates on the test statuses Plan, estimate and suggest test schedule for the project.

Write and execute test cases in Excel sheets based on the User Stories provided by the QFI (Qualified Flight Instructor).

Perform functional testing on physical switches/buttons in the simulator aircraft and mixed reality high fidelity Varjo headset.

Perform systems and integration testing on various aircraft panels like: Triple Trim Indicator, Electrical Panel, Secondary Flight Display, Engine Management Display, LMFD, RMFD and so on.

Perform testing on DWP, UFCP and IOS with the support and close supervision of the Lead Engineer.

Track tasks as per the Agile sprints and bugs recording in Jira.

Prepare and send weekly test execution report to the various stakeholders related to the project.

Write Test Summary Report towards the end of Alpha and Beta Testing stages under AT&E phase.

Therapeutic Goods Administration (Australian Dept. of Health) (Jan 2022 to Sept 2022)

Test Manager

Testing tools: Azure DevOps

Environment: UDID Portal – Azure Web App Service, Azure CosmosDB, Azure Active Directory, Active Directory Federation ServiceD365, Azure Front Door, Azure Shared Services

Projects: Australian Unique Device Identification Database (AusUDID) (Proof of Concept - Demo)

The Australian Government will strengthen patient safety through the establishment of a Unique Device Identification (UDI) system for medical devices. The system is an Australian first and will allow tracking and tracing of medical devices that have been implanted in patients. It will enhance the ability for doctors to notify patients quickly if there is a safety issue with a medical device and strengthen Australia's post-market medical device adverse event system.

Key Responsibilities:

Create an over-arching Test Strategy and Test Plans specific to the UDID project.

Manage a team of 2 testers (1 manual and 1 automation).

Plan, estimate and suggest resources (like tools, automation, testers etc.) required for the UDID project.

Write and execute test cases in Azure DevOps for System, Integration and UAT phases along with the testers.

Identify required test data and coordinate with the Data Analyst.

Prepare job descriptions, review CVs, conduct interviews and short-list test resources.

Develop processes and procedures for the Work with the broader business and project teams to understand the requirements.

Provide walkthroughs of the test artefacts for internal and external stakeholders and; work towards gaining the feedback and approvals.

Provide project and other support across the whole IT team and wider Business teams.

ACT Health Directorate (Apr 2021 to Dec 2021)

Program Test Manager

Testing tools: Azure DevOps, Load Runner

Environment: Sunquest, ServiceNow, Salesforce, Spectralink smart medical devices, ALE messaging software, SharePoint, HL7 Messaging, Alcatel-Lucent OmniAccess Stellar IoT Bluetooth Gateways, IQ Messenger, ACTPAS (Patient Administration System), clinical work devices

Projects: Check-in CBR App (COVID Check-in app), Patient Transport Vehicle Booking System, Lingo – Critical Communications, Clinical Patient Folder, Notifiable Disease Management System

Key Responsibilities:

Lead, plan and deliver Test Strategies/Test Plans.

Providing estimates for resource utilization through the multiple projects.

Prepare job descriptions, review CVs, conduct interviews and short-list test resources.

Contribute to the growth of Test Teams by contributing to interviews and shortlisting.

Collect and assess metrics against projects and regularly report test progress across the engagements to both clients and senior leadership.

Perform testing on clinical work devices and Covid Check-in App on various mobile devices.

Perform system and integration testing on Spectralink smart medical devices utilizing ALE messaging software, if mission-critical messages are sent with unique audio and unique tones indicating the alarm code the staff need to respond to even before they take the device out of their pocket.

Perform Integration testing between Spectralink smart medical devices (using an alarm button) and Alcatel-Lucent OmniAccess Stellar IoT Bluetooth Gateways and IQ Messenger enable alarm messaging enriched with location information.

Create scripts and perform Performance Testing using Load Runner.

Management and Leading of test teams across the various projects.

Identify potential test issues and developing corrective action plans.

Coaching, appraising and mentoring testers.

Review and provide feedback/inputs towards Test Plans, Test Summary Reports, Daily Status Reports and Test Results of multiple active projects.

Australian Department of Defence – CIOG SIDB/SISD/BISSO – JCG (Mar 2019 to Mar 2021)

Test Lead - Infrastructure

Testing tools: HP ALM 12.5, TestRail, Mantis

Environment: Fortinet Suite, Carbon Black, Tanium, Citrix Provisioning Systems, PowerShell Automation, Cyber Security, SOE, Nutanix, vSphere, Quest OneIdentity Password Manager, ISDN, CWAN, SIPRNet, Skype for Business, IP, COGNOS, .Net, ETL Data Warehouse, IBM Lotus Notes, Windows 10, HP Service Manager

Projects: SEA2273 Fleet Information Environment Modernization, SGE10 & SGE04 – Part of JP2047

Secured Video Teleconferencing (SVTC) and Coalition Wide Area Network (CWAN), Business Information Systems Support Office - BAU, Production Issues

Key Responsibilities:

Work on testing activities based on Defence’s Verification and Validation method.

Develop DT&E, AT&E and OT&E Test Plans and Test Summary Reports and acquiring approvals from key stakeholders.

Review the Test and Evaluation Master Plan (TEMP) and V&V Plans.

Write testcases and perform peer reviews too for Quest OneIdentity, Citrix and Provisioning Services and other general infrastructure of the project.

Execute Regression tests when Monthly patches are applied to Microsoft products.

Perform DT&E and AT&E testing activities on Fortinet Suite of products, Citrix and Provisioning Services.

Test Readiness Review Checklist conduct and coordination.

Verify the various system and user profile settings on Active Directory.

Perform testing to verify configuration settings of Server Manager, SQL Server 2019 Configuration Manager and Microsoft SQL Server Management Studio.

Verify the servers on Nutanix and vSphere.

Ensure that System and Business requirements are fully evaluated to meet both National and CCEB testing standards.

Perform Testing activities on the Pegasus Secure Video Teleconference (SVTC), Voice Teleconference (VTC) and Coalition Wide Area Network (CWAN).

Liaise and work with Voice and Video Engineers, Business Analyst, Change Coordinator, Solution Architect and Technical writers daily.

Perform System Testing on the BAU and existing production issues on various in-house and COTS applications like DOORS, TMS, ACEIT, COBRA, IBM Lotus Notes, etc.

Perform the daily Testing activities as per ITIL standards along the stands of Waterfall model.

Use HP ALM to script testcases, execution and raising defects.

Liaise with product sponsors and developers daily to gather more details on requirements and UAT Co-ordination.

Support and help Business for test execution during the User Acceptance Testing and Post Verification Testing (Postproduction Testing) phases.

Balance Internet – Australian Department of Human Services (Oct 2018 to Feb 2019)

QA Lead/Manager

Testing tools: JIRA, Confluence, Postman

Environment: DevOps, Magento CMS Admin 2.0, JSON, RestAPI, Google Maps, iOS, Android, CSS, Kibana, Oracle Cloud Technology (Oracle Fusion), CI/CD Jenkins, Windows 10

Projects: Child Care Finder, Home Assist, ServiceConnect

Commonwealth Superannuation Corporation (Sept 2017 to Sept 2018)

Test Manager

Testing tools: JIRA, Confluence, SoapUI, HP ALM, TOSCA

Environment: ServiceNow, Syncsoft CAPITAL 12 (Military scheme administration system), ComSAS (CSS and PSS scheme administration system), Intunity Vantage Solution (VSG – Vantage SuperStream Gateway), TOAD, SQL Developer, MAAS Workbench

Project: SuperStream FY17/18

Attorney General’s Department (March 2017 to Aug 2017)

Senior Test Lead/Jr.Test Manager

Testing tools: TFS 2015, MTM 2015, SoapUI

Environment: Web Services, Biometrics Portal, Security Certificates

Project: Nexis Hub Portal, Face Identification Services, Face Verification Services

Fair Work Ombudsman (Nov 2014 to March 2017)

Test Lead

Testing tools: HP ALM 11, TFS 2013/2015, MTM 2013, Load Runner

Environment: Client Portal, Microsoft Dynamics CRM 2013, SharePoint 2010/2013, FAST, Avaya Agent Desktop, HP TRIM, ETL, Data Warehouse, Docbank, NEXUS, KMS, ZAP BI Reports, Federated websites

Project: Customer Service Solution (CSS), Request for Assistance, Intranet Upgrade

Fujitsu - KJR - Department of Human Services (Apr 2014 to Nov 2014)

Automation Test Analyst

Testing tools: HP ALM 11, MS Excel, UFT 11.52, SoapUI

Environment: SAP CRM (NetWeaver 720), SAP ERP, Keyword Driven Framework, MS Access, SharePoint, VDI/VMWare, Empower (Mainframes System), SOA, Fusion Middleware

Project: Aged Care Reform (Enterprise Testing)

NBN Co (Jan 2013 to Apr 2014)

Senior Test Analyst

Testing tools: Rational Tool Suite, MS Excel, SharePoint, Load Runner

Environment: Agile TDD, ServiceNow, Quintiq Thin Client 4.4(IBM JAZZ Technology), XML Marker 2.2, Windows Server 2008 R2, CITRIX XenApp, SOAP

Project: WorkForce Demand Management

Network Test Analyst

Testing tools: HP ALM 11.0, SoapUI

Environment: UNIX, XML, WSDL SOAP 1.1, MySQL, PostGIS, MGW Database Server, J2EE, Apache Tomcat, Kannel SMPP Gateway, Google Maps/Earth, CITRIX, Windows 7, MS Excel, SSH, Windows Server 2008 R2

Project: NEWS – National Emergency Alert (EA) Solution

Singtel OPTUS (Oct 2011 to Oct 2012)

Systems Analyst Support

Testing tools: Mercury Quality Centre 8.2, HP ALM 11.0

Environment: Oracle SQL Developer 3, Oracle Fusion, XML, HTML, CITRIX, ARBOR, Windows XP & 7, CRIMS, ODM

Projects: Project Rehab, Project Avocado, Phelpsberry, Aerosmith, Tempest

Singtel OPTUS (Aug 2008 to Oct 2011)

Test Analyst, Senior Test Analyst/Test Lead

Testing tools: Mercury Quality Centre 8.2, Load Runner

Environment: SQL, JAVA, XML, Focus Staffware (Siebel), Oracle 9i, Windows XP, CITRIX, Kenan ARBOR, Vignette CMS, CRIMS, ODM, Wiki, Agile, Kenan ARBOR, SAP, Vignette CMS, CRIMS, ODM, Oracle SQL Developer 3, PUTTY, SOS, Stock2Shop (SAP Procurement and Inventory System), AMDOCS Adjunct Rater (AR), Focus Staffware (Siebel)

Projects: BAU, One Portal, Project Kindle, Project Elephant, Project Nudie, IpPhone Facelift, Project KITKAT, Project Twirl, Project Alice, Home Wireless Broadband, Osiris Phase 2

Vensys Australia Pty Ltd > Griffith University (Nov 2006 – July 2008)

Test Analyst

Testing tools: Test Director, Mercury Quality Center 8.2

Environment: Windows XP, J2EE, IE 6.0, IBM DB2 8.2, Data Stage, Oracle RDBMS, SQL loader methods, TRIM (EDRMS), SOE, Windows XP, SharePoint, Mac, CITRIX, PeopleSoft

Projects: RBC Express (Cash and Transition Management system), TRIM (EDRMS), SOE, PeopleSoft & SharePoint

Rewards & Recognitions

Have won the prestigious Quarterly Award, in recognition of outstanding achievement in demonstrating Challenger Spirit while performing User Acceptance Testing for the VOIP project at Optus.

At Optus, Balance Internet, Department of Defence, Fair Work Ombudsman - Have received various recognition/appreciation from Project Managers and Stakeholders for performing my daily duties with good Teamwork, Personal Excellence, Challenger Spirit and Customer Focus.

Education

Master’s in Information Systems, Central Queensland University, 2006

Graduate Certificate in IT Project Management, RMIT (Online Part-time) 2020

Graduate Certificate in Cyber Security, RMIT (Online Part-time), 2021

Bachelor of Technology in Electronics and Telematics, Jawaharlal Nehru Technological University, 2003

Cyber Certifications

CISM Certified Information Security Manager

(ISC)2 Ransomware: Identify, Protect, Detect, Recover

Cyber Security Boot Camp, UNSW – ADFA, 2020

ISO27001 Foundation Certificate

Certificate in Azure AZ900 Fundamentals

ISO 27017 - Information Security Controls for Cloud Service

Fortinet NSE 1 - Certificate_Information Security Awareness

Fortinet NSE 2 - Certificate_The Evolution of Cyber Security

CyberArk Level 1 Trustee Certification

(CyberArk - Introduction to CyberArk Privileged Access Security)

Technical Certifications

ISTQB Foundation Level Certification

ISTQB Advanced Level – Test Manager

HIPAA Certification

ITIL Foundation Level Certification

Agile Scrum Master from Scrum Alliance

Web Accessibility Techniques and Testing – Workshop, Vision Australia

Prince2 Foundation Level Certification

Referees: Available upon request

Contact this candidate