Andrea Carter

Essex, MD *****

adzfkh@r.postjobfree.com

+1-410-***-****

Reliable Phlebotomist with high flexible availability and excellent workplace focus. First-rate skills in venipuncture, capillary puncture, sterilization practices and specimen processing. Highly organized, proactive and punctual with team-oriented mentality. Authorized to work in the US for any employer

Work Experience

Driver/Phlebotomist

American Red Cross - Baltimore, MD

November 2020 to Present

• Obtained blood samples for medical testing through venipuncture or capillary puncture.

• Verified quality of specimens by centrifuging specimens for logistics courier to pickup.

• Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.

• Labeled blood vials with critical information like time of collection, date and patient name.

• Demonstrate correct lab labeling.

• Shipping blood bags and tubes.

• Correcting manifest for shipping.

• Operating a mobile vehicle.

Assistant Store Manager

Shoe City - Baltimore, MD

May 2017 to February 2023

• Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.

• Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.

• Maintained retail store presentation by overseeing merchandise replenishment, customer courtesy and inquiry response.

• Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.

Patient Access Representative

Spring Grove Hospital Center - Catonsville, MD

June 2015 to January 2017

• Set up patients in system by documenting key data, confirming eligibility, and verifying insurance be Imaged and scanned patient and registration documentation into electronic patient records.

• Explained financial responsibilities to patients as well as payment options and potential collection pr imposed upon patients and other responsible parties.

• Verified medications, symptoms and other important patient information for entry into patient manas system.

• Answered telephone calls to offer office information, answer questions, and direct calls to staff.

• Maintained clean and organized workspaces to promote smooth operation and easy access to patient

• Prepared patient charts before visits to facilitate easy access to relevant information for healthcare providers.

Patient Registrar

Weighless Weight Loss Clinic - Baltimore, MD

March 2013 to February 2015

• Scheduled 20+ daily appointments using computerized calendars

• Provided counseling to help patients navigate tinancial assistance programs for uncovered bills

• Gathered demographic and insurance information to register patients for medical appointments.

• Secured patient privacy by learning and following HIPAA regulations to keep organization compliant with relevant laws.

Education

High school diploma

Frederick Douglass High School - Baltimore, MD

August 2010 to June 2012

Skills

• Data entry Customer Service

Drawing blood Time management

Sanitation and sterilization Dependable and reliable Cash register operation Adaptive team player

• Phlebotomy

• Laboratory Experience

• Medical Records

• Vital Signs

Certifications and Licenses

Certified Phlebotomy Technician

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