VENKATA SRINIVASREDDY YERUVA
WAITER
Goal-driven waiter dedicated to high levels of customer and employer satisfaction. Confident and personable with specialized knowledge in customer service and social sciences. In-depth knowledge of service ware and maintaining the same. Highly motivated, creative and versatile customer service associated with both retail and food service experience seeking long term employment with a company that will utilize and enhance my current skills. Seeking a supervisor position where I can bring excellent leadership and customer service skills. Seeking a position that offers professional growth and learning opportunities.
Guntur, India 07 July, 2001
Passport Details :V2745652
PROFESSIONAL EXPERIENCE
F&B INTERN
MADIFUSHI PRIVATE ISLAND RESORT
11/2022 - Present, Maldives
Consistently provided professional, friendly and engaging service. Ensuring customer satisfaction while dining, taking action to correct any issues, as needed.
Successfully handling catering, food service, bartending, cashier duties, cleaning, and side work while maintaining health and safety standards.
Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
Providing prompt, professional, personalized service while multitasking and assisting with the phone order.
Routinely cleaned work areas, glassware, and silverware throughout each shift.
Bussed, cleared, cleaned and set tables in a quiet and efficient manner.
Provided an excellent dining experience for up to 25 guests at a time in an extremely fast-paced work environment.
Increased credibility through consistent improvement in guest service and relations. Learned menu items and was able to describe them appropriately to guests.
Transmitted orders to bar and kitchen by recording the guest's choices, identifying the customer's special dietary needs and special requests.
WAITER
BUFFALO WILD WINGS
03/2022 - 10/2022, Hyderabad, India
HOTEL INTERN
WESTIN VALACHERY
11/2020 - 03/2021, Chennai, India
OUT DOOR CATERING STAFF
TAJ CORAMANDAL
2018 - 2021, Chennai, India
PROFESSIONAL EDUCATION
BSC CATERING & HOTEL ADMINISTRATION
CHENNAI'S AMIRTAS IIHM
2021, Chennai, India
BOARD OF INTERMEDIATE EDUCATION
NARAYANA JUNIOR COLLEGE
2018, Vijayawada, India
SKILLS & EXPERTISE
M.S OFFICE MULTI TASKING ATTENTION TO DETAILS
FOOD & WINE HARMONY UPSELLING SKILLS POS
FOOD SAFETY PRODUCT KNOWLEDGE TEAM PLAYER
SERVICE ETIQUETTES ABILITY TO WORK LONG HOURS
EXCELLENT CUSTOMER SERVICE ORDER TAKING SKILLS
TIME MANAGEMENT SERVICE WITH SMILE FLEXIBLE
TRANINGS & CERTIFICATIONS
LEVEL 1 WINE TRAINING
Completed Level 1 Wine Training Certification from Grape Expectations BASIC FOOD SAFETY
Completed Basic Food Safety training from Diversy
SEQUENCE OF SERVICE TRAINING
Attended half day training class in Sequence of Service of various formats like Ala-Carte, Buffet & Banqueting dinner service etc BANQUETTING SET-UP'S TRAINING
FOOD ALLERGENS TRAINING
COMPUTER PROFICIENCY
DIPLOMA IN COMPUTER APPLICATIONS
Successfully completed 3 months diploma in computer applications LANGUAGES
ENGLISH
HINDI
TELUGU
INTERESTS
SELF DEVELOPMENT MOVIES FITNESS
Achievements/Tasks
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