Customer Service Full Time
Resume:
C O N T A C T
***************@*****.***
* ********* ***** *********, **, M9V 3P7
S K I L L S
Time Management
Leadership
Customer Service
Communication
E D U C A T I O N
Master of Arts in History
Punjabi University Patiala, Punjab
May 2018
L A N G U A G E S
English
Punjabi
Hindi
HARDEEP SINGH
P R O F I L E
As a highly professional and dependable person, I excel at listening to customer needs, articulating product benefits, and creating solutions that provide value to the customer. I am able to perform duties with minimal supervision and enjoy working in a fast-paced environment.
W O R K E X P E R I E N C E
FCS ASSOCIATE – AMAZON (Oct 2022-July 2023)
Creating and maintaining good working relationships with fellow associates
Ensuring consistency of store associates' performance and deliverables through application of timely coaching & performance management practices (including appropriate progressive discipline where applicable), in consultation with the AM where appropriate.
Resolving complex customer service issues and escalate as required Maintaining store appearance with respect to merchandising, housekeeping and maintenance standards consistent with visual merchandising guidelines.
Where required, completion of store schedules and store payroll processes.
Maintaining a safe working environment and Key Holder (open and close store), where required.
COORDINATOR MANAGER (Jasvir Medicos & Surgical Centre, Sangrur, Punjab) (June 2019 – Aug 2022)
Provided customer service and was involved in training 2 new team members each month.
Worked with departments across the company, including marketing and project management, in developing new ideas, initiatives, products and services.
Executed company policies, procedures and safety standards to ensure the proper cleanliness and safety of eth office and equipment.
AVAILABILITY
Full-Time
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