Customer Service Assistant Manager

Courteney Gurule

Highly skilled Caretaker with strong customer service background. Proven ability training and supervising others. A driven and organized professional with nursing and conflict resolution skills.

(505) 710 - 5682 *********@*****.*** Corrales, NM

Work History

Care Giver

Conduent - Corrales, NM July 2015 - Present

Provides basic medical care including injections, wound dressing, pick line changes, and catheter changes.

Assist with daily living task including bathing and dressing.

Provides home making through cleaning, cooking and home maintenance.

Provides client with transportation.

Assists with client employment duties.

Remains on call in case of client emergencies.

Server

Consuela’s – Rio Rancho, NM July 2019 – March 2020

Takes customer orders and exports food.

Provides excellent customer service from start to finish of meal.

Handles cash and credit card transactions.

Always kept restaurant clean and ready for customers.

Highlights

Consistently received outstanding feedback from customers for services provided.

Repeatedly recognized for highest sales numbers.

Long history of excellent client retention and maintaining client connections.

Skills

Works Well with Others

Organized

Time Management

Cash Handling

Customer Service Experience

Conflict Resolution Skills

Experience Supervising Others

Education

GED 2007

CNM 2012 – Present

Store Clerk

Frontier Mart - Corrales, NM June 2014-January 2019

Opened and closed store.

Created orders for vendors and received orders from vendors.

Took inventory and made sure shelves and coolers were stocked and front faced.

Worked cash register, balanced drawer, and made cash deposits.

Always cleaned and maintained store and equipment.

Server

IHOP Restaurants – Albuquerque, NM January 2013-October 2014

Submitted orders into POS system and exported food and beverage orders to customers.

Handled all payments including cash.

Upsold specialty items and kept my sales numbers above average.

Cleaned and Manicured tables to keep turn time moving quickly.

Assistant Manager

Subway Restaurants – Albuquerque, NM June 2008-October 2012

Opened and Closed restaurant.

Prepped all food for the entire day.

Lead and supervised crew during busiest time of the day.

Took inventory, received, and created vendor orders.

Handled cash register and made cash deposits.

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