Human Resources Manager

LOUISE KRUCKNER ph 469-***-**** **** Block Drive, #146, Irving, TX 75038

Summary: Highly motivated and versatile professional experienced in Service and Support for multiple industries. Skilled leader with a proven ability to motivate people and build customer relationships. Proficient, results oriented self-starter looking to excel in a challenging growth opportunity.

Professional Experience

D.B.S. Solutions - West Dundee, IL 2017-current

Human Resources Manager

Designed, developed and implemented organizational policies and procedures.

Managed employee relations including mediation and dispute resolution.

Created and instructed training classes including full certification programs.

Builders Square – Elmhurst, IL 2014 – 2017

Customer Service Manager

Handled transactions relating to multiple customer needs both internal and external.

Represented company as liaison between vendors.

Maintained scheduling for floor staff.

Great Thoughts Gifts and Café – Glen Ellyn, IL

Owner 2010 – 2014

Created and managed a successful executive fine gifts and café.

Randall’s Tom Thumb/Simon David – Dallas, TX 2007-2010

District Human Resources Manager

Dunbar Armored, Inc. 2004-2007

Regional Human Resources Manager

Education: University of Chicago, Bachelor of Business Administration

Certifications: S.P.H.R. – Dale Carnegie Graduate Assistant

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