Patricia Hopkins, RTT

832-***-**** adzfb3@r.postjobfree.com 8100 Stone St, Houston, Tx 77061

CAREER OBJECTIVE

Qualified rehabilitation therapist technician ready to assist with rehabilitative, therapeutic, or fitness related therapy in a variety of settings while providing compassionate patient care.

EDUCATION

THE COLLEGE OF HEALTH CARE PROFESSIONS, April 2023

Rehabilitation therapy Technician Certificate

GPA: 3.3/4.0

CORE COMPETENCIES

Anatomy and physiology

Introduction to rehabilitation services & dynamics

Theory & lab for rehabilitation therapy(enter competency)

Therapeutic standards

CPR, first aid, and vital signs

Patho-physiology for rehabilitation therapy

Sports Injury Management

Rehabilitation therapy for prosthetic and orthotics

Cryotherapy

Thermotherapy

Patient Transfer

SKILLS

Patient Care

Interpersonal Skills

Social Perceptiveness

Active Listening

Writing

Reading Comprehension

Active Learning

Negotiation

Adaptability

Organization

Oral Communication

Productivity

Data Entry

Critical Thinking

Complex

PROFESSIONAL EXPERIENCE

Harris County Sheriff's Office Detention Officer November 2019- Present

Involves admitting and booking inmates

Supervising trustees, ensuring the security of inmates and jail, receiving and maintaining an inventory of inmate property and supplies

Performing control operations, performing inmate classification duties, and preparing and transporting inmates

Iqor Call Center Associate October 2019- December 2019

Answered technical support inquires via incoming calls, and chat or email.

Demonstrated excellent customer service skills with the ability to take ownership in assisting researching and resolving customer issues.

Performed other duties as assigned, processed orders and payments, handled customer complaints, followed up on customer calls, and upselled and cross-selling

Walmart Associate December 2018-October 2019

Provided member service by acknowledging the member

Provided guidance and support to members regarding self- service technology

Located merchandise, resolved member issues and concerns, and promoted the company's products and services

REFERENCES AVAILABLE ON REQUEST

Contact this candidate