Customer Service Data Entry

Mary Oupo

Storekeeper

97-158-***-**** *************@*****.*** abu dhabi, abu dhabi 00000

CAREER OBJECTIVE

Dedicated and knowledgeable individual with vast experience providing exceptional customer service to a wide variety of clients. Proven ability to quickly assess customer needs and provide appropriate solutions. Skilled in resolving customer issues, managing customer relations, and providing detailed product knowledge. Committed to streamlining processes to improve customer service efficiency and satisfaction. Detail-oriented professional with experience in records management, Microsoft Office, and customer service. Frequently praised as hard-working by peers, I can be relied upon to help your team achieve its goals. Dependable worker with knowledge of customer service, data entry, and records management. Highly organized and self-motivated, with excellent communication and interpersonal skills. Demonstrated ability to prioritize tasks and meet deadlines.

EXPERIENCE

CUSTOMER SERVICE

IBISH HOTEL COTE, October 2019-December 2022

• Obtained and examined relevant information to assess validity of complaints and determine possible causes. Handled escalated calls professionally by listening carefully to the needs of each individual customer before offering appropriate solutions.

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Assisted customers in navigating through various web pages on the company's website during their purchase process.

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SKILLS

Interpersonal Skills Team Building Time Management Public Speaking Goal-Oriented Ability To Lift Basic Math Skills Flexible Schedule Excellent Communication LANGUAGES

English

Fluent

• French

Fluent

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REFERENCES

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