adzf7d@r.postjobfree.com

m

+201*********

*****, ***** *****.

HATEGEKIMANA Egide

PROFESSIONAL SUMMARY

Bartender by professional possessing with 7 years of experience with strong positive attitude, good communicator, team work, narrow supervision and profit orientated. Proven track record of success in satisfying and anticipating customers’ expectations through creating memorable Experience, Talented multitasked with determination to maintain high customer satisfaction ratings.

ACCOMPLISHMENTS

• Won an employee of the month award leading me to be the top along with other staff.

Content creator on YouTube

EDUCATION SKILLS

Certificate: diploma in

hospitality management,

IPRC East,Kigali,

Rwanda, June 2018

Completed short

courses: WSET Level 2,

2022

• Computer skills

• Three international

languages speaking

• Cocktail menu Development

• Cooking

• Patron Experiences

• Safety and Sanitation Standards

• Food Preparation and Safety

• Sales expertise with excellent

knowledge of liquors, beers and

wines.

• Signature Cocktails creating

• Responsible Alcohol Service

Certificate: Hotel

operations and Catering,

Lycee de Ruhango

ikirezi 2013

• HACCP

• Sommelier

• Barista

• Management

• POS (Point of sales)

• Training others

Professional Development

Studies: food and

beverage management,

Cornell University 2020.

WORKING HISTORY

August 2022 - Current

Dusit Thani Lake View Cairo - Bartender, Cairo, Egypt

• Opening and closing duties

• Upsold daily specials beverages like promotions and exceed daily sales goals.

• Maintained secure cash drawers and providing exchange to the guests

• Consulted with managers to organize special events and promotions.

• Adhered to state laws regarding alcoholic beverage services and customer regulations.

• Making more than 100 mocktails and cocktails daily.

• Kept alcoholic beverages well-stocked and organized to meet expected demands.

• Pick up drinks and supplies from the store and refill fridges by following FIFO and LIFO.

• Help regular monthly inventory of bar to keep stock update

• Assisted servers with specialty drinks orders by preparing on-demand items without delay.

• Upselling and cross-selling.

• Polished glassware, wiping tables and counter by removed food debris to keep customer areas clean.

• Performed other duty as given by supervisor

April 2018 – September 2021

Bisate Lodge -waiter/ Bartender, Kigali, Rwanda

• Performed opening and closing duties, set-up for incoming shift.

• Boosted bar profitability, mentoring team members on routine procedures.

• Kept bar presentable and well-stocked to meet customer needs.

• Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.

• Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.

• Assisted servers with specialty drinks orders by preparing on-demand items without delay.

• Update 86 items for all bartenders and bar backs and waiters .

• Completed regular bar inventories and daily requisition sheets and increased sales and profits.

• Upsold daily specials and beverage promotions to exceed daily sales goals.

• Developed new signature cocktails to support bar marketing brand and increase profits.

• Kept alcoholic beverages well-stocked and organized to meet expected demands.

• Performed other duty as given by supervisor

August 2016 - November 2018

- EPIC Hotel by Mantis, Barista, Kigali/ Rwanda

• Performed opening and closing duties by following SOPs.

• Preparing coffees, tea, smooth and fresh juices to the guests per order

• Performed other duty as given by supervisor.

• Proving training to the staff about coffee

• Handling cash and providing changes to the guest if needed.

• Cleaning cups and glasses

• Wiping and keep the counter tidy.

• Serving the guest who seat on the counter

• Preparing specialty coffees

• Participate in end of the month inventory.

• Attend briefing.

REFEREES

1. Ingri abaas: managing director at wilderness safaris Rwanda: +250********* 2. Jun tao: restaurant manager at Dusit thani: +201********* 3. Shelif Samir: human resource director of Dusit than lake view Cairo: +201********* I declare that the above information is true and only concerns me. Egide HATEGEKIMANA

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