Human Resources Administrative Support

ALLYSON GILL

Boca Raton, FL

Nassau, Bahamas

832-***-**** / 242-***-**** - *************@*****.*** PROFESSIONAL SUMMARY

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

SKILLS

• Strategic Planning

• Team Collaboration

• Office Suites 360

• Organizational Culture

• Leadership Development

• Workforce Planning

• Sales

• Office Management

WORK HISTORY

Jan 2023 to Oct 2023 Administrative & Sales Specialist FASTSIGNS Boca Raton – Boca Raton, FL

• Improving policies and procedures to enhance clients' experiences

• Answered incoming calls, routed messages and resolved client inquiries within target timeframes.

• Resolved customer concerns efficiently to promote satisfaction and loyalty.

• Maintained and optimized manager's calendar and scheduled appointments and meetings and addressed conflicts with adequate time for preparation, follow-up and planning. March 2022 to Aug 2022 Graduate Student Worker

Lynn University – Boca Raton, FL

• Answered phone calls and routed callers to appropriate personnel

• Helped with administrative support by managing incoming calls, coordinating files and sorting mail

• Also managed Career Job Board adding 5 posting daily

• Completed research, compiled data, and assisted in timely reporting post event EDUCATION

Aug 2022 MBA: Leadership and Management Specialization Lynn University - Boca Raton, FL

• 3.97 GPA

• Capstone Project: Investigating PayPal Holdings Inc. External and Internal Environment Analysis May 2021 BBA: Human Resources Management

University of The Bahamas - Nassau, Bahamas

• President's List Spring 2020 & Fall 2020

• Member of Delta Sigma Theta Sorority, Inc.

• Member of National Society of Leadership UB Chapter

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