Customer Service Representative
Resume:
sarah Mendoza
Lathrop, CA *****
**************@*****.***
Authorized to work in the US for any employer
Work Experience
Manufacturing Associate II
Cepheid - Lathrop, CA
Present
• Perform assemble of medical device products within a manufacturing work environment.
• Follow documentation procedure (DHR)
• Perform in-process inspection of components and assemblies to verify quality conformance
• Perform line set-up and verification according to SOPs CNC Programmer
Old Castle Building Envelope - Fremont, CA
April 2018 to May 2021
Program blue prints from customers on Auto cad software. Send over to CNC machines. Answer and forward calls to appropriate person.
Send and receive fax from customers
Send and receive emails from customers
Order supplies needed for production workers
Spoke with customers on an every day basis
Scan documents over to customer service reps
Production Associate
Tesla - Lathrop, CA
January 2020 to January 2021
Assembled parts for Tesla cars.
Pharmaceutical tech 2
Intarcia Therapeutics - Hayward, CA
May 2017 to November 2017
Filling department where we would fill substance in an isolators clean room environment
level 3 gowning with bunny jumpsuit hood boots and mask CIP
SIP
Autoclave all instruments and tools also glass vials Steam sterilizer used to clean isolators
col max mold injection
visual microscope inspection for small parts
Sterile Processing Technician
aziyo biologics - Richmond, CA
October 2015 to May 2017
Responsibilities
Wash and autoclave all production tools and instruments after each donor. Aseptic environment
SOP
level 3 gowning for procedures
scrub in before every procedure
prepare carts
sterile set up of rooms and instruments before a procedure Manufacturing Technician
Zosano Pharma - Fremont, CA
May 2015 to October 2015
Microscope inspection
SOPs
Clean room environment
Pharmaceutical Technician
Impax laboratories - Hayward, CA
January 2013 to May 2015
Compounding department
Blend, mill and screen powdered drugs to get them ready for compression department. SOPS
Clean room
Aseptic environment
PAPR
SME (subject matter expert)
Customer Service Representative
ORDER EXPRESS - San Leandro, CA
March 2010 to May 2013
Open and close store
Make faxes
Print money orders
Money gram
Answer phones
Bank deposits
File all bank reports and receipts
Count money at end of the day
medical device assembler
Intuitive Surgical
2011 to 2012
Assembly line
assembled small parts for the arms of surgical systems SOP
ISO
clean room environment
Education
Certificate in Medical assisting
Carrington college - San Leandro, CA
January 2009 to May 2010
None in Criminal justice
Merritt College - Oakland, CA
July 2000 to March 2004
High school diploma or GED in Basic
Piedmont Technical College - Piedmont, CA
January 2000 to July 2000
Skills
• Microsoft Excel
Certifications and Licenses
BLS for Healthcare Providers
July 2017 to July 2019
Typing certification
Present
Typing certification with speed of 41 WPM
Additional Information
Externship
Dr. Benita Tan Ob/Gyn. 2010
Front and back office medical assistant
Gave injections
Assisted in biopsies
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