Human Resources Customer Service

Taylor Sachse

Email: *.*.******@*****.*** Cell phone: 720-***-****

Objective:

To provide a business with all the advantages of hiring an intelligent, self-motivated team player dedicated to the success of the company. Obtain a position in the exciting and ever growing field of Human Resources allowing for personal as well as professional growth,

Skills:

Proficient in Microsoft and Google applications, comfortable speaking in front of crowds, easily converse with anyone, 3.19 GPA, excellent organizational skills, trained 50+ people including an assistant manager.

Education:

Metropolitan State University of Denver Graduated December 2019

Bachelor of Science in Business Management with Human Resources Concentration

Front Range Community College Graduated May 2015

Associate of the Arts in Psychology

Relevant Coursework: Human Resources Mgmt., Employee Selection, Performance Mgmt. and Reward Systems, HR Law, Employee Training Development, Workforce Diversity. Developed a Hiring Packet for Mr. Mike’s Steakhouse.

Experience:

Wal-Mart 2012-Present

E-Commerce Department Manager April 2020-November 2020

Developed and implemented a system of customer grocery pick up now used by stores nationwide. Liaison between the corporate automation system and my team. Problem solving, crisis management and clear communication are key facets of the job with excellent customer service being the primary goal.

Store level experienced growth in orders of 125%, shortest wait time in the market, took position during the height of COVID-19 while managing a team of 56. National growth of 97% for Walmart online sales.

Position was eliminated due to restructure

E-Commerce Personal Shopper May 2017-April 2020; November 2020-Present

Most 5 star reviews in the department, customers knew me by name. Manager of evening shift without the official title. Worked while attending school. Known as the “Problem Solver” and “Customer Whisperer”

Maintenance Associate April 2012-May 2017

Became the “go to person” for assisting the store in all areas, worked while paying for school.

Improvisational Theater Actor Bovine Metropolis Theater 2012-2016

Greenway Park Golf Course Pro Shop Attendant 2009-2010

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