Medical Assistant

KARIZMA DAVIS

*** *.***** ****** *****, NY ***** 929-***-**** ***********@*****.***

SUMMARY: Medical Assistant graduate with a strong background in customer service, seeking a new challenge in the healthcare industry as a medical assistant. Leveraging experience in customer-focused environments, this candidate is poised to provide exceptional patient care and support in a medical setting. With excellent communication skills, a commitment to detail, and a proven ability to manage multiple tasks and prioritize effectively, this candidate is well-suited to thrive in a fast-paced medical environment. Seeking a position where they can make a positive impact on patient outcomes and help improve the healthcare experience for patients.

EDUCATION

BRONX EDUCATIONAL OPPORTUNITY CENTER ~ New York, NY Medical Assistant Certificate 4/23

CPR Certified, American Heart Association New York, NY WORK EXPERIENCE RH URGENT CARE ~ Bronx, NY 4/23 – 5/23

Medical Assistant Intern

• Collected and recorded vital signs and medical information, ensured accuracy and completeness in patient documentation.

• Prepared exam rooms and provided support to practitioners during clinical procedures and physical exams.

• Managed patient information and payments updated electronic records and maintained up-to-date insurance information.

• Coordinated patient flow, reported COVID test, Rapids, Flu, and ensured a smooth and patient experience.

• Resolved payment issues, working with insurance companies and patients to ensured prompt payment processing.

• Conducted and performed EKG’S, documented physicians' notes and changes in medical conditions.

• Took swabs, collected blood, urine cultures and sending them in for laboratory analysis.

• Prepped and cleaned exam rooms for clinical procedures and assisted practitioners with patient care.

• Managed patient's records, payment schedules, and insurance updated into company database. FEDEX Jersey City, NJ 02/22 – 03/23

Warehouse Worker

• Packed and loaded incoming and outgoing shipments in a timely and efficient manner, ensuring accuracy.

• Operated forklifts and other warehouse equipment to transport packages and materials between storage.

• Conducted regular inventory checks and maintained a clean warehouse to optimize space utilization and

• Collaborated with team members and supervisors to meet daily production goals and address any issues.

• Adhered to all safety protocols and guidelines, including proper handling of hazardous materials.

• Assisted with other tasks such as sorting packages, scanning barcodes, and processing shipment paperwork.

• Demonstrated a strong work ethic and a positive attitude in a fast-paced and physically demanding environment. UNCOMMON GOODS, Brooklyn, NY 12/19 – 04/20

Warehouse Worker

• Printed, labeled, and sealed packages to ensure timely delivery and customer satisfaction.

• Provided excellent customer service by answering inquiries, addressing concerns, and resolving complaints.

• Utilized various types of equipment such as forklifts, hand trucks, and pallet jacks to transport materials.

• Assisted with loading and unloading delivery trucks and organizing the warehouse to maximize efficiency. SPECIAL SKILLS AND TRAINING: Bilingual Spanish and English trained in Phlebotomy and EKG Knowledgeable in computer Software (Practice Fusion) Trained Medical Office Specialist Extensive knowledge in insurance underwriting Accurate cash and credit management Experienced in customer service Excellent coordination with a team to achieve results Competent in communication skills Highly organized and efficient Clinical applications

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