Customer Service Administrative Assistant

***** ******* ** *********, ** Denise Israel Contact

Mobile: 813-***-****

Email: adzf2g@r.postjobfree.com

Employment History

Sparklight (cable one)

Customer service Specialist

**/**/****- **/**/2023

• Handle high inbound call volume.

• Provided customers with a clear understanding of charges, prorates.

• Provided customers with understanding bill cycles, and payment methods.

• Correct errors on customers billing, as necessary

• Enter account information into the billing system.

• Upgrades/downgrades of service video troubleshooting, modem registration and billing Post Sales Agent- VXI Global Solutions

07/14/2021-12/20/21

• Serve customers by selling products and meeting customers’ needs

• Service existing accounts, obtain orders, an establish new web orders

• Offer product or service solutions and support

• Assist with billing and payments

Freelance Driver- Lyft

03/17/20-02/15/21

• Interact with clients in a friendly & professional manner.

• Pick up and drop off clients in a punctual & reliable fashion.

• Maintain accurate monthly mileage records.

Customer Service- Advance America Cash Advance Center 01/14/19-01/23/19

• Providing exceptional customer service

• Handling collections procedures

• Providing attention to detail, manage customers concerns Hotel Reservation Agent- Hard Rock Hotel & Casino Biloxi 06/15/17-01/13/19

• Making reservations for customers based on their various requirements

• Checking the availability of accommodation or transportation based on the customers desired travel dates.

Pharmacy Tech/Cashier- Walgreens

10/03/16-06/01/17

• Receiving and confirming prescription orders

• Preparing and filling prescriptions

• Interacting with customers and answering questions

• Managing inventory and performing organization tasks

• Cash handling, count my own money

Certified Nursing Assistant- Self Employed

02/01/13-08/01/16

• Assist with Alzheimer’s & Dementia clients

• Cooking, light housework, maintain patients’ hygiene

• Nutritional needs, Documentation of daily care

• Checking vital signs, provide safe bedside care, ambulating 13902 Lorado Dr Denise D Israel Contact

Gulfport, MS 39503 Mobile: 813-***-****

Harrison County US Email: adzf2g@r.postjobfree.com

Education

Academic History

Certified Medical Administrative Assistant

Miller-Motte Technical College- 08/2016

Gulfport, MS

Patient Care Technician

720 hours

Ultimate Medical Academy- 09/2010

Tampa, FL

State Of Georgia

GED 11/2002

Brunswick, GA

Contact this candidate