Case Management Mental Health

CARMEN ACOSTA, MSW

***-** *** ******, *** *C, Jamaica NY 11433

Email:*******@***.***

Cell# 917-***-****

To obtain a challenging position within the Social Work field where my knowledge and experience will be used for the benefit of the organization, the clients and for my own professional growth.

Work Experience

03/2022-Present HELP ROADS Director of Children’s Services/SIFI Certified Brooklyn, NY

Manage the overall children’s counseling program. Ensure staff coverage. Create staff monthly schedule, assign cases to all program clinicians, coordinate staff conferences and trainings to enhance staff development, hire and train new staff, conduct monthly statistical reports for the program and submit report to funder. I also carry a small caseload of clients who are considered high-risk. Complete screenings, children’s assessments, clinical assessments, and complete forms necessary to the treatment being used. Provide weekly counseling to children, adolescents and adults who experienced/witnessed domestic violence. I use a variety of theoretical perspectives such as Behavioral Modification Approach, TF-CBT, motivational interviewing, and client center practice etc. Once we identify client’s needs cannot be met at the agency, I would coordinate and collaborate with other agencies that can provide the needed services. I assist families on making safety planning and empower them to make the changes needed to live in an environment free of violence. I assist with Brooke Jackman ( a reading program ) coordination, which includes recruiting clients and assisting with the overall coordination. I also supervise MSW students from diverse graduate schools.

07/15- 03/2022 HELP ROADS Clinical Social Worker Brooklyn, NY

Provided weekly counseling to children, adolescents and adults who experienced/witnessed domestic violence. Some of the population I served, suffered child abuse, and at times had complex or specific trauma. I used a variety of theoretical perspectives such as Behavioral Modification Approach, TF-CBT, motivational interviewing, and Client Center Practice model. Completed children’s assessments, clinical assessments, and complete forms necessary to the treatment used. I referred out those clients we couldn’t accommodate. I assisted families on making safety planning and obtain needed services that would empower them and live in an environment free of violence. I assisted with Brooke Jackman coordination, which included recruiting clients that were identified. I also supervised MSW students.

5/13-07/15 Safe Horizon- Senior Case Manager Brooklyn, NY

Provided ongoing needed counseling and case management to survivors of domestic violence/intimate partner survivors. I was in charge of providing client centered services to engage survivors. Provided mental health and early intervention referrals to community and non-community organizations. Consulted with attorneys when clients were facing any legal issues and advocated on client’s behalf as needed. Provided advocacy with New York City Housing Authority and Section 8 when victims were in need of relocation in order to seek safety. I also advocated with other agencies such as steps to end family violence to ensure that victims of domestic violence did not get any criminal charge when they acted on self- defense. Helped clients creating safety plans. Provided Monthly statistical reports and used the CMS system to enter daily census.

07/04- 05/13 JBFCS- Case Associates Brooklyn, NY

Provided ongoing case management to survivors of domestic violence including domestic violence counseling, conduct ongoing psychosocial assessments, safety planning, risk assessments screenings, advocated on behalf of clients when it was necessary as well as other duties assigned. Completed statistical reports.

Education

09/10- 05/13 Touro College Brooklyn, NY

Major: Master’s in social work

Master’s degree obtained June 2013

2002- 2006 York College Jamaica, NY

Major: Social Work

Bachelor’s Degree obtained in 2006.

1999-2002 Kingsborough Community College Brooklyn, NY

Major: Human Services and Mental Health

Associates Degree obtained in 2002

Internships:

09/12-05/13 Bushwick Center for Health Care Nursing Home Brooklyn, NY

Complete psychosocial assessments, provided individual counseling, group counseling etc. Was at placement for two consecutive semesters.

08/11-05/12 JBFCS-Horizons / Family Justice Center. Brooklyn, NY

Provided domestic violence counseling to victims of domestic violence. Worked with multi-cultural clients. Provided on-going case management. Referred clients to the onsite pantry and helped them to locate outside resources as needed. I also advocated on client’s behalf when they were encountering any difficulties with the justice system, school system etc. Was placed at the internship for two semesters.

01/05 -01/06 JBFCS- Horizons Brooklyn, NY

Provided case management to Victims of domestic violence. Linked the clients to community resources. Met with the clients on a weekly basis. I co-facilitated the parenting group. I was also in charge of coordinating a nutrition workshop to teach clients how to shop smart and to cook healthy meals. The workshop lasted 10 weeks.

09/01-12/01 Shoreview Nursing Home Brooklyn, NY

Utilized academic experience to provide companionship to elderly consumers on a weekly basis. Assessed Consumers’ emotional well-being and reported findings to clinical staff.

02/01-05/01 South Beach Psychiatric Center Brooklyn, NY

Seminar included workshops to help improve the memory of people who were diagnosed with mental illness. The academic lessons helped me to learn the skills needed to help clients cope in their new environment. Provided advocacy and case management as needed.

Fluent in Spanish: Read, Write and Speak.

*References available upon request.

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