Customer Service Representative

Tenice Tate

**** *** ** **, ****** Point, AL ****5-3312

Phone: 334-***-****

Email: adzept@r.postjobfree.com

Career Profile Statement

Dedicated Professional with over 7 years of experience in the Customer Service Industry. A sound professional attitude with pride in personal performance. Seeking a position in the Customer Service Industry that will challenge and use my acquired training, front-end service skills, and exceptional ability to relate well with customers; outgoing and poised in dealing with the public.

Skills and Abilities Summary

Verbal & Written Communications

Teambuilding & Collaboration

Relationship Management

Time Management

Customer Support

Microsoft Office Skills

Standards/Procedures Compliance

Inventory Control Processes

Employment History

11/2021 - 03/2023

Customer Service Representative

Everise Humana, Birmingham, AL

Conferred with customers by telephone to provide information about products or services

Kept records of customer interactions and transactions, recorded details of inquiries, complaints, or comments, as well as actions taken

Determined charges for services requested, collected deposits or payments, or arranged for billing

04/2017 - 11/2019

Receptionist

Essie MB Smith Foot Clinic, Montgomery, AL

Answered telephones to direct calls or provide information about services

Scheduled appointments for patients

Recorded patients' medical history, vital statistics, or information such as test results in medical records

03/2016 - 04/2017

Inventory Auditor

RGIS, Montgomery, AL

Calculated, prepared, and issued bills, invoices, account statements, and other financial statements according to established procedures

Calculated costs of materials, overhead, and other expenses, based on estimates, quotations and price lists

Prepared trial balances of books

Education History

Medical Office and Administration

Vocational School Certificate

Fortis Institute, Montgomery, AL

Contact this candidate