Customer Service Representative
Resume:
Endia Moore
*****-*****@*******.***
Work Experience
Bartender
Culture Café- East St. Louis, IL
June 2020- Current
Mix and serve beverages.
Ensure a clean working environment for customers as well as employees.
Handle cash, credit, and debit card transactions, ensuring charges are accurate and returning correct change to patrons, balancing the cash register.
Customer service Representative
Connexus/ Solutran resource center- Remote
December 2021- January 2023
Manage incoming calls and customer service inquiries.
Place and or track orders for members.
Activate and or replace cards and catalogs for members.
Guide member through registration using the mobile app.
Bartender
Marquee Restaurant and Lounge- St. Louis, MO
February 2018- May 2022
Mix and serve beverages.
Ensure a clean working environment for customers as well as employees.
Taking inventory and ordering supplies.
Handle cash, credit, and debit card transactions, ensuring charges are accurate and returning correct change to patrons, balancing the cash register.
Customer service Representative
Convergys – Arnold, MO
December 2014- May 2016
Manage incoming calls and customer service inquiries.
Generate sales leads that may develop into new customers.
Identify and assess customer needs to achieve satisfaction.
Education
High school diploma
Belleville East High School
Some College- Business Management
Southwestern Illinois College
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