Customer Service Data Entry

Loreta Barnes

Irvington, NJ adzenu@r.postjobfree.com (973) 462- 9147 LinkedIn IQ4

Objective

To use my skills in the best possible way for achieving the company goals and to enhance my skills in a dynamic and fast-paced workplace.

Education

Saint Peter’s University Jersey City, NJ May 2023 Bachelor of Science, Cybersecurity GPA 3.5 and Bachelor of Arts, Criminal Justice GPA 3.7 Student Organizations: National Society of Leadership and Success (NSLS), Alpha Phi Sigma, LINDA Organization, Computer Science Club.

Work Experience

Newark Community Solution Newark, NJ January 2023 - April 2023 Court Intern

● Assist the resource coordinator in the referral process of clients looking to be seen by a judge

● Providing community resources to clients based on their specific needs

● Informing clients of necessary requirements to comply with court orders and community programs OTG Newark, NJ February 2021 - January 2023

Server

● Providing excellent customer service to exceed the expectations of guests

● Serving food and drinks, memorizing the restaurant's menu to assist with point-of-sale ordering Saint Peter’s University Jersey City, NJ August 2019 - May 2022 Office Assistant Campus Ministry

● Food preparation, data entry of delivery, as well as sorting of clothes and donated goods Internships & Academic Projects

New Jersey Reentry Internship Jersey City, NJ July 2021 - September 2021

● Book contribution on the future of immigration for the Latino community by The New Jersey Reentry Corporation

● Scheduling of virtual interview for the Espiritu Latino immigration conference book report

● Research and setting interview questions for the book publication Digital Forensics Internship SPU Jersey City, NJ July 2020 - December 2020

● Completed Splunk software workshop to gain knowledge of softwares used in real-world crime scenes

● Filling digital reports and storing crime evidence for preservation

● Derive and interpreted digital evidence from Autopsy software

● Using the XRY application for mobile extraction for forensic analyzing Compliance Analyst Internship SPU Jersey City, NJ January 2019 - May 2019

● Developing a compliance program for employees in a fictional company

● Coordinated with the team of 8 members and met to discuss findings

● Reviewing company policies and regulations

● Providing guidance on how to avoid future possible risks to the company Skills

Hard Skills: C++(Intermediate), Python(Novice), Splunk(Novice), Software troubleshooting(Intermediate), Data management, AI, Microsoft Office, Google Workspace Soft Skills: Leadership, Teamwork, Organization, Customer Service Orientated, Communication, Analytical Skills, Critical Thinking

Languages: English fluent, Fante fluent, Spanish beginner, French beginner, Korean beginner.

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